B2BKing Support

Contents

1. HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES.

2. (Issue) VAT field is not showing at Registration

3. (Issue) Bulk Order Form is not working or showing products

4. (Issue) Wrong prices or incorrect price or subtotal display.

5. (Issue) "No available payment or shipping methods" / Method not visible

6. (Issue) "You are already logged in..." message after login.

7. (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices.

8. (Issue) Users see wrong content / B2C users see B2B content or prices.

9. (Issue) 404 errors when viewing My Account pages

10. (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables

11. FAQ: How to set up Product Visibility. Fix visibility issues.

12. (Issue) B2BKing pages do not load - Infinite loading icon

1. HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES.

Please read our article at:

https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/

2. (Issue) VAT field is not showing at Registration

Please read our article here: VAT Field at Registration

3. (Issue) Bulk Order Form is not working or showing products

Please read our article at:

https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/

4. (Issue) Wrong prices or incorrect price or subtotal display.

Please read our article at:

https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/

5. (Issue) "No available payment or shipping methods" / Method not visible

Please read our article here: No available payment or shipping methods

6. (Issue) "You are already logged in..." message after login.

Please read our article at:

https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/

7. (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices.

Please read our article at:

https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-prices-not-the-retail-prices/

8. (Issue) Users see wrong content / B2C users see B2B content or prices.

Please read our article at:

https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-prices/

9. (Issue) 404 errors when viewing My Account pages

Please read our article here: Fixing 404 issues in My Account

10. (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables

Please read our article at:

https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-information-tables-how-to-fix/

11. FAQ: How to set up Product Visibility. Fix visibility issues.

Please read our article here: 

How to set up Product Visibility with B2BKing

12. (Issue) B2BKing pages do not load - Infinite loading icon

Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON