Okay

Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Timothy B2B and B2C pricing   B2BKing Support   Updated 7 hours ago   4 Most recent comment from Timothy:Hello Stefan, Here you have the Login details form the webshop: Login link: https://eas-store.com/eas-dashboardLogin name: B2BkingPassword: g0PPQ#vSb*bo5PEImhSptoA2 If you need something more let me k ... Miguel Zenha Conversations/ Send Message in Product Page   B2BKing Support   Updated 8 hours ago   5 Most recent comment from Miguel Zenha:Hi Stefan,In order to use quote requests on the product page, do I have to activate any option in the settings page? Or is it enough to add the code snippet that you have sent me?Best regards and than ... Miguel Zenha Conversations / Attach file in conversation   B2BKing Support   Updated 8 hours ago   3 Most recent comment from Miguel Zenha:Hi Stefan!Thank you for the assistance.I will try to add this code snippet in our store and try it out.I will give you the feedback later, as soon as we release it to testing.Best regards and thanks! Miguel Zenha Price Shortcode / Code Snippet   B2BKing Support   Updated 8 hours ago   3 Most recent comment from Miguel Zenha:Hi!Sorry about the late response.That is exactly what I was looking for. I activated that option and the B2B users can now see the recommended retail price (RRP) and the wholesale price.However, I wan ... Ulysse Editable post-registration   B2BKing Pre-Sales Questions   Updated 10 hours ago   4 Most recent comment from WebWizards:Hi, Please check the following area in the field configuration: It is necessary to select items here in the multi-select (you can use CTRL / CMD + A to select all). This also controls which groups ca ...
Browse all Public Tickets