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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Marcus Change the front end text in Sales King   SalesKing Support   Updated 2 hours ago   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out! While Loco Translate is one option, I'll give you a simpler code snippet that you can add directly to your theme's functions.php file or any code snippets plugin. T ... Wuyts Register page   B2BKing Support   Updated 2 hours ago   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin and sorry to hear about that issue, One reason it might not be showing is if you don't have registration roles enabled in the plugin settings. Could you p ... Alejandro Subcuentas   B2BKing Support   Updated 3 hours ago   4 Most recent comment from WebWizards:Hi Alejandro, Thanks for getting back to me. By default, that permission is not enabled, so normally it should be turned off unless someone specifically clicks the checkbox to enable it when creating ... John Adcox Fractional Quantity   B2BKing Support   Updated 3 hours ago   2 Most recent comment from WebWizards:Hi John, Thanks for reaching out, WooCommerce doesn't support fractional quantities by default - you'd need either a plugin or custom code snippet to enable this functionality. I can suggest some code ... Aptum Compatibility issue with WooCommerce Product Bundles   B2BKing Support   Updated 6 hours ago   1 Most recent comment from Aptum:B2B King appears to be incorrectly modifying product pricing when bundle discounts are applied. We have a setup where Product A is configured to give Product B a 20% discount when purchased together. ...
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