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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

christophe WATTEAU display HT price for btob customer for minimum amount rules   B2BKing Support   Updated 12 hours ago   2 Most recent comment from WebWizards:Hi Christophe, Thank you for purchasing our plugin! To solve this, please add the following to your theme's functions.php file or any code snippets plugin: add_filter('b2bking_minmax_order_total_calc ... Barni Exclude VAT for B2B users, shipping costs still taxed   B2BKing Support   Updated 9 hours ago   2 Most recent comment from Barni:FYI: Issue solved, please close the Ticket. Thanks Giovanni Ragazzi Ragazzi Possible bug: “Buy X Get 1 Free” rule ignores minimum cart quantity condition (tiered freebies)   B2BKing Support   Updated 1 day ago   3 Most recent comment from Giovanni Ragazzi Ragazzi:Hi Stefan, thanks for your questions — here is the clarification in the simplest possible way. 1) What “quantity” means for us The rule must be calculated on the quantity of each single product ... Collin B2B king registration doent work   B2BKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi Collin, Thank you for purchasing our plugin,   The way B2BKing works is that customers apply for a role during registration, but when you approve them, you choose which group they're actually assi ... Barni Translation Issue with MarketKing (Loco Translate)   MarketKing Support   Updated 15 hours ago   10 Most recent comment from Barni:Hello Stefan, I just wanted to follow up on my last message. Thank you for identifying and fixing the corrupted .pot file and for resyncing the translations. I can now see many more strings in Loco Tr ...
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