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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

John Adcox Fractional Quantity   B2BKing Support   Updated 8 hours ago   1 Most recent comment from John Adcox:We want to use a  WooCommerce to allow fractional quantities.For example when we have a product like fabric that can be bought in half foots.If Woo supports fractional, will B2BKing auto adjust, or i ... Marwan Duplicate vendor applications   B2BKing Support   Updated 9 hours ago   6 Most recent comment from WebWizards:Hi Marwan, Thanks for the update. Those tabs could also be related to other plugins that manage WordPress roles, such as "User Role Editor", "Members", or similar plugins. Otherwise, I'm not entirely ... Michael Percentage Discount on Brands   B2BKing Support   Updated 10 hours ago   9 Most recent comment from WebWizards:Hi Michael, Thanks for the login details!   I've made a few changes that should resolve the issue: (1) There was indeed a display issue with the brands functionality. I've updated B2BKing with a fix ... Barni Translation Issue with MarketKing (Loco Translate)   MarketKing Support   Updated 10 hours ago   2 Most recent comment from WebWizards:Hi Barni, Thank you for the kind words about MarketKing and for reaching out, For both of your Loco Translate translations (MarketKing Core and MarketKing Pro), please click on the "Sync" button (Sync ... Alejandro Subcuentas   B2BKing Support   Updated 13 hours ago   3 Most recent comment from Alejandro:Hi Stefan, Thank you for your reply — that makes total sense, and indeed that’s exactly what was happening. I have one more question: Is there any way to configure this so that subaccounts by defa ...
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