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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Marwan Duplicate vendor applications   B2BKing Support   Updated 5 hours ago   12 Most recent comment from WebWizards:Hi Marwan, Apologies, I didn't notice the badge in that other area. I've now adjusted the CSS to set different sizes in the 2 areas. Let me know if that looks good now or if you need any further adjus ... Ran Sharon 30% off on the second product   B2BKing Support   Updated 18 hours ago   1 Most recent comment from Ran Sharon:I am trying to figure out how to set a discount rule that will offer a 30% off on the second product for logged-in registered B2C users.for example:Product X is 100$I want the user to add 2 and rec ... Mendel Rosenblum Fatal Error: MarketKing Redeclaring get_current_screen() (Conflicts with WordPress Core)   B2BKing Support   Updated 2 days ago   5 Most recent comment from WebWizards:Hi Mendel, Thanks for the follow-up and for testing that,   1. The update I made checks the `is_admin()` function, so for some reason `is_admin()` is returning false on your backend, OR our file gets ... Aptum Compatibility issue with WooCommerce Product Bundles   B2BKing Support   Updated 2 days ago   2 Most recent comment from WebWizards:Hi there, Thanks for reaching out, We're aware of a problem here and have looked into this extensively. The issue stems from the timing sequence of pricing hooks - even if we tell our pricing code not ... [email protected] VAT Number field not displaying on the checkout page   B2BKing Support   Updated 2 days ago   1 Most recent comment from [email protected]:Hello, I have an issue with the VAT Number field not displaying on the checkout page. The VAT field does appear correctly on the registration form,but it does NOT appear at all on the checkout page, ...
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