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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Vladislav Issue with B2BKing and WPC FBT – Discount not applied in cart   B2BKing Support   Updated 9 hours ago   2 Most recent comment from WebWizards:Hi Vladislav, This is a tricky situation. When multiple plugins affect pricing (like B2BKing and WPC FBT), they both work on WooCommerce hooks at different points without being aware of each other. It ... Vladislav I’ve run into an issue with the Sale badge and price display when discounts are applied via Dynamic Rules.   B2BKing Support   Updated 10 hours ago   3 Most recent comment from Vladislav:Hi Stefan, Yes, please create the custom snippet. Here is exactly what we need for variable products in the archive/shop loop when discounts come from B2BKing Dynamic Rules: Requirements Resolve the ... Vladislav Tiered discount should calculate on combined quantity of a product group (not per individual product)   B2BKing Support   Updated 10 hours ago   8 Most recent comment from Vladislav:Hi Stefan, Quick update — the attribute option works on our side, thanks. However, when we add this filter to expose the attribute in Dynamic Rules: add_filter('b2bking_dynamic_rules_taxonomy_ ... Vladislav B2BKing – Attribute-Based Discount Rule Applying from First Item Instead of Minimum Quantity   B2BKing Support   Updated 11 hours ago   3 Most recent comment from Vladislav:🔹 How the system currently calculates At the moment, discounts are calculated from the B2B discounted price, not from the original B2C (regular) price. For example: Regular (B2C) price = €100 ... Shannon Qty Box Spacing   B2BKing Support   Updated 11 hours ago   3 Most recent comment from Shannon:That works beautifully! Thank you so much!
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