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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Barni Translation Issue with MarketKing (Loco Translate)   MarketKing Support   Updated 5 hours ago   4 Most recent comment from WebWizards:Hi Barni, Thank you for the update and sorry to hear it's still not working on your end. Since this is working in our tests, I think the best next step would be for us to check this directly on your s ... chokri yassine b2bking and woodmart   B2BKing Support   Updated 6 hours ago   6 Most recent comment from WebWizards:Hi there, Thanks for getting back to me. It sounds like there's probably something misconfigured, but it's hard to say exactly what without seeing the issue directly or checking your site's specific s ... Marcus Manual Adjustment in Sales King   SalesKing Support   Updated 23 hours ago   3 Most recent comment from Marcus:Hi Stefan, Please refer to the attached screenshots for context. Video: Manual adjustment doesn't reflect in user earning I’ve noticed an issue with manual adjustments created at the backend. ... Michael Labels of registration fields are not visible/translated   B2BKing Support   Updated 2 days ago   6 Most recent comment from Michael:Hi Stefan,The staging site is not really suitable for cause analysis. I was wrong in my last message.Please use https://e-cooline.de/wp-admin instead.Be aware, it's the production site!The Stagi ... maelle Forcer la connexion au compte client avant l'envoi du devis   B2BKing Support   Updated 2 days ago   6 Most recent comment from WebWizards:For snippet (2) in the below message to work, you must first update B2BKing Pro to the attached version. To update: 1. First deactivate your existing version of B2BKing Pro 2. Upload and activate the ...
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