Okay

Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Michael Product Options Compatibility   B2BKing Support   Updated 2 hours ago   3 Most recent comment from WebWizards:Hi Michael, Thanks for the update. Indeed the one we are best integrated with is "WooCommerce TM Extra Product Options". When using that, it usually works best if you enable the Product addons / optio ... Dmitri WPML prices using b2b   B2BKing Support   Updated 2 hours ago   2 Most recent comment from WebWizards:Hi Dmitri, Thank you for reaching out, Could you clarify - are you using the WCML currency switcher (https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woo ... mariateresa ordina in blocco   B2BKing Support   Updated 3 hours ago   25 Most recent comment from WebWizards:Hi Mariateresa, Thanks for checking in on this. We haven't fully released the grid/matrix layout yet, but we are working on some redesigns and new features. You can see the changelog here: https://woo ... [email protected] VAT Number field not displaying on the checkout page   B2BKing Support   Updated 4 hours ago   4 Most recent comment from WebWizards:Hi there, Thank you for purchasing B2BKing and sorry to hear about that issue. From what you've described, the settings look correct. The most common reason the VAT field doesn't show at checkout is r ... Jose Hidden Stock Issue   B2BKing Support   Updated 4 hours ago   2 Most recent comment from WebWizards:Hi Jose, Thank you for purchasing our plugin, When you mention the 'hidden stock tool', are you referring to the setting in B2BKing → Settings → Other → "Hide stock for B2C users"? If you're ref ...
Browse all Public Tickets