Okay

Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Marwan RFQ form   B2BKing Support   Updated 1 hour ago   3 Most recent comment from Marwan:Hi Stephan,I followed your steps and I still see prices on the logged in and logged out users. I cleared the cache and the form is still missing the custom field. Here is an admin login:Stephan9n%# ... Marcus Auto Role Assignment When Adding Customers Through SalesKing   SalesKing Support   Updated 4 hours ago   1 Most recent comment from Marcus:Hi Team, Hope you’re doing well. I have a quick question regarding customer role assignment. When a new customer is added through the “My Customers” section in the SalesKing agent dashboard, the ... Darren Robinson Tiered pricing backend order changed   Support Plans   Updated 10 hours ago   2 Most recent comment from WebWizards:Hi Darren, We recently made some changes to the group ordering as we're preparing a new UI that will have drag & drop and sorting for groups. It's not available yet, but in the meantime you ... Mickey Unable to Translate “Available Credit:” on checkout   B2BKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi Mickey, Thank you for reaching out, I checked this on our local test site just now, and I was able to translate that string. I believe the issue here is that you need to translate it as part of the ... KARAN Need to know about some features   MarketKing Support   Updated 2 days ago   2 Most recent comment from WebWizards:Hi Karan, Thanks for reaching out and for your questions,   Regarding the points you mentioned: 1. Product Reservation in Cart: MarketKing does not have a built-in feature to reserve items in the car ...
Browse all Public Tickets