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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Mickey Unable to Translate “Available Credit:” on checkout   B2BKing Support   Updated 3 hours ago   2 Most recent comment from WebWizards:Hi Mickey, Thank you for reaching out, I checked this on our local test site just now, and I was able to translate that string. I believe the issue here is that you need to translate it as part of the ... Darren Robinson Tiered pricing backend order changed   Support Plans   Updated 8 hours ago   1 Most recent comment from Darren Robinson:Hi Stefan,When opening a product in the backend to edit today the tiered pricing section has randomly changed  order. It used to have the group corporate prices then trade group prices and then whole ... KARAN Need to know about some features   MarketKing Support   Updated 22 hours ago   2 Most recent comment from WebWizards:Hi Karan, Thanks for reaching out and for your questions,   Regarding the points you mentioned: 1. Product Reservation in Cart: MarketKing does not have a built-in feature to reserve items in the car ... Cesar Ibarra Compability with Product Bundles for WooCommerce   B2BKing Support   Updated 3 days ago   2 Most recent comment from WebWizards:Hi Cesar, Yes, in principle B2BKing works together with the Product Bundles plugin, and setting B2B prices on bundles should also work. There are currently some known limitations: you generally cannot ... Michael Product Options Compatibility   B2BKing Support   Updated 4 days ago   3 Most recent comment from WebWizards:Hi Michael, Thanks for the update. Indeed the one we are best integrated with is "WooCommerce TM Extra Product Options". When using that, it usually works best if you enable the Product addons / optio ...
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