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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Anthony O Connell Single Product Multiple Vendors   MarketKing Support   Updated 10 hours ago   5 Most recent comment from WebWizards:Hi Anthony, You can hide the "Add to my store" button using the following code snippet: add_filter('marketking_add_product_to_my_store_enable','__return_false'); Regarding the miss ... ZARAS Problem   B2BKing Support   Updated 11 hours ago   3 Most recent comment from ZARAS :Good evening, Unfortunately, it is not possible with the price alone. Because the product is visible but has no price and you cannot add it to the cart.  Therefore, it does not work for me, because I ... Vladislav Issue with Dynamic Discounts Not Working for Sales Reps in B2BKing   SalesKing Pre-Sales Questions   Updated 14 hours ago   1 Most recent comment from Vladislav:We are encountering an issue with the handling of gift products for our B2B customers in WooCommerce when using the WoodMart theme and your B2BKing plugin. The problem occurs when a gift product is au ... Vladislav Issues with shipping fee and gift logic for Local Pickup – B2BKing + WoodMart Theme   B2BKing Support   Updated 14 hours ago   4 Most recent comment from Vladislav:We are encountering an issue with the handling of gift products for our B2B customers in WooCommerce when using the WoodMart theme and your B2BKing plugin. The problem occurs when a gift product is au ... James Burland Key phrases need for stock updates   B2BKing Support   Updated 15 hours ago   6 Most recent comment from WebWizards:Hi James, Thanks for your patience on this,   I prepared a PDF with the keys used for both simple and variable products / individual variations. Please find it attached,   Let me know if you need an ...
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