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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Ilya setting   B2BKing Support   Updated 1 hour ago   1 Most recent comment from Ilya:Good afternoon. I found in the documentation https://woocommerce-b2b-plugin.com/docs/change-currency-for-users-groups/#0-toc-title that it is possible to select currencies, but I don’t have such se ... Benjamin Jessen Simple way to see user group products   B2BKing Support   Updated 3 hours ago   3 Most recent comment from Benjamin Jessen:Hi Stefan,The solution you mention with a sample account is what we've been doing, with each group having a dummy user with no permissions beyond being able to view products. The general issue wi ... Anton sjölinder Stripe   B2BKing Pre-Sales Questions   Updated 3 days ago   2 Most recent comment from WebWizards:Hi Anton, It's possible this may be a problem with the keys entered. Please check that you have the Secret Key, Publishable Key, and Client ID all entered correctly: https://woocommerce-multivendor.co ... Charl Support   B2BKing Support   Updated 3 days ago   5 Most recent comment from Charl:Hi Stefan, it 100% worked, thanks a mil.I think this is good for a quick fix,1)  I would have liked the user receive an email informing that his application is rejected.2)  The user be able to apply ... KARAN Need to know about some features   MarketKing Support   Updated 5 days ago   4 Most recent comment from WebWizards:Hi Karan, Regarding the 'Mark as Received' button: Customers will find this button by going to My Account -> Orders and clicking on View Order for a specific purchase. The button is on the individual ...
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