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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Bartłomiej Credit   B2BKing Support   Updated 3 hours ago   3 Most recent comment from WebWizards:Hi Bartłomiej, Thank you for the feedback. I agree this makes sense as a feature. I think we can implement something like this as part of a 'restricted account' mode. Each order could have its own se ... Marwan Duplicate vendor applications   B2BKing Support   Updated 4 hours ago   10 Most recent comment from WebWizards:Hi Marwan, Thanks for the login details - I was able to check everything on your site now. Those 'vendor' and 'dc_vendor' roles are internally created - the 'dc_vendor' o ... Vladislav B2BKing – Attribute-Based Discount Rule Applying from First Item Instead of Minimum Quantity   B2BKing Support   Updated 21 hours ago   5 Most recent comment from Vladislav:Hi, Thank you for the information and your assistance. Since it’s currently not possible to achieve the discount logic we need with your plugin, we’ve decided to test an alternative solution. We a ... Vladislav Tiered discount should calculate on combined quantity of a product group (not per individual product)   B2BKing Support   Updated 21 hours ago   10 Most recent comment from Vladislav:Hi, Thank you for the information and your assistance. Since it’s currently not possible to achieve the discount logic we need with your plugin, we’ve decided to test an alternative solution. We a ... Vladislav Issue with B2BKing and WPC FBT – Discount not applied in cart   B2BKing Support   Updated 21 hours ago   3 Most recent comment from Vladislav:Hi, Thank you for the information and your assistance. Since it’s currently not possible to achieve the discount logic we need with your plugin, we’ve decided to test an alternative solution. We a ...
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