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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Marjan Božnik Dynamic rule product list   B2BKing Support   Updated 14 hours ago   2 Most recent comment from WebWizards:Hi Marjan, Thanks for reaching out. The issue you are seeing is due to some limits in the current system, it doesn't load all products in that dropdown to prevent errors when there are many items. We ... KARAN error message appears when a seller adds a new item for sale on the website.   MarketKing Support   Updated 16 hours ago   1 Most recent comment from KARAN:And an error message appears when a seller adds a new item for sale on the website.The error occurs during the product listing process (after submitting the item details).Please investigate both the e ... KARAN Add products not working   MarketKing Support   Updated 16 hours ago   1 Most recent comment from KARAN:This also doesn’t work properly on the website. When a seller is adding a product, it no longer works as it used to. When I click “add a new product”, the fields are already filled in with infor ... christophe WATTEAU display HT price for btob customer for minimum amount rules   B2BKing Support   Updated 16 hours ago   7 Most recent comment from WebWizards:Hi Christophe, Good to hear that worked :) I have now modified the code snippet to ensure the message only appears for B2B users, as requested. Please find the updated code here: https://pastecode.io/ ... Matej Purchase lists and Conversation   B2BKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi Matej, Thank you for purchasing B2BKing! The issue you described regarding Purchase Lists and Conversations usually happens when permalinks or endpoints haven't refreshed correctly. Here are a few ...
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