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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Mark Hopper I cannot upload my zip file int othe plugins section of wordpress, I am getting an error each time.   B2BKing Support   Updated 3 hours ago   1 Most recent comment from Mark Hopper:I cannot upload my zip file into the plugins section of wordpress, I am getting an error each time. I was under the impressio nthis would be a simple upload & easy to get off the ground ,and now I ... doğan polat uyumluluk   SalesKing Pre-Sales Questions   Updated 4 hours ago   9 Most recent comment from WebWizards:You can upgrade your license at any time. The cost of the upgrade will depend on the type of license you have:Lifetime Licenses: When upgrading, you will only need to pay the difference between the cu ... Stephan Brey Setup   B2BKing Support   Updated 4 hours ago   2 Most recent comment from WebWizards:Hi Stephan, Glad to assist,   For that kind of visibility setup, we recommend that you use our plugin's visibility module, as described here: https://woocommerce-b2b-plugin.com/docs/faq-product- ... Marcel Empty categories showing   B2BKing Support   Updated 4 hours ago   6 Most recent comment from WebWizards:Hi Marcel, Thank you for your patience on this,   -> It is normal that the visibility cache setting results in 404 errors when those category pages are accessed directly. That's because it remov ... Dashan Ritter File upload not displaying on registration form   B2BKing Support   Updated 5 hours ago   2 Most recent comment from WebWizards:Hi Dashan, Thank you for purchasing our plugin,   I understand you're referring to the "Resale Certificate / Tax ID Number" field there. It looks like that's configured as a VAT-type field. ...
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