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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Greg Tiered pricing   B2BKing Support   Updated 1 day ago   10 Most recent comment from Greg:Stefan,Thank you for correcting my user settings to be a B2B user.  I'm now able to see the tiered pricing and everything appears to be working as expected. Vladislav about rules bug   B2BKing Support   Updated 1 day ago   4 Most recent comment from WebWizards:Hi Vladislav, Thanks for providing those details, 1. I noticed the rule is currently set up with category conditions, but it only contains products. This is causing the conditions not to work as expec ... Manuel Multiple Store Location   MarketKing Pre-Sales Questions   Updated 1 day ago   2 Most recent comment from WebWizards:Hi Manuel, Thank you for getting in touch. Currently, our plugin does not have built-in features for either multiple store locations per vendor or direct integration with geolocation plugins. While ve ... Cor Vendor store layout not following theme settings   MarketKing Support   Updated 2 days ago   2 Most recent comment from WebWizards:Hi Cor, For vendor store pages, we use the standard WooCommerce [products] shortcode to display products. The exact appearance of this shortcode will also be influenced by your theme - it's possible W ... Chris taxes   B2BKing Pre-Sales Questions   Updated 2 days ago   2 Most recent comment from WebWizards:Hi Chris, Thank you for purchasing the plugin,   We work with Paddle.com which is our merchant of record - technically you are purchasing from them. Paddle is a dedicated billing and VAT compliance c ...
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