Okay

Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Hugues Professional billing fields not showing at WooCommerce checkout   B2BKing Support   Updated 2 hours ago   4 Most recent comment from WebWizards:Hi Hugues, Thank you for the access details, I tried accessing the site to look into that but the username does not appear active at the moment:   I understand this is now the only remaining issue:? ... John Adcox Manually created account missing fields   B2BKing Support   Updated 3 hours ago   3 Most recent comment from John Adcox:Is there an automation we could connect that field upload to an ACF user profile field? John Adcox (single) Product PDF Download   B2BKing Support   Updated 3 hours ago   2 Most recent comment from WebWizards:Hi John, Thanks for getting in touch! B2BKing doesn't have a built-in feature for downloading products as PDFs directly.  For a plugin recommendation, I don't have extensive experience with ... Alexander Hide all Tiered Price Table   B2BKing Support   Updated 4 hours ago   2 Most recent comment from WebWizards:Hi Alexander, Thank you for purchasing our plugin! You can disable the tiered price table for all products by adding this snippet to your theme's functions.php file or through a code snippets plu ... Alexander Mobile Tiered Price Table   B2BKing Support   Updated 1 day ago   1 Most recent comment from Alexander:My Tiered Price Table looks different in mobile. There is a way to make it look similar to desktop layout and also the titles disappear?.
Browse all Public Tickets