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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Lindsey Enforcing Unique Registration Fields   B2BKing Support   Updated 4 hours ago   4 Most recent comment from Lindsey:Hi Stefan, thanks so much for your quick response.This is the registration page: https://www.wardgear.com/my-account/The employee IDs are numbers only and the longest one we've had is 5-digits. Michael cubbin Visibility   B2BKing Support   Updated 8 hours ago   1 Most recent comment from Michael cubbin:HI When I try to control visibility it breaks my layout (divi). According to you is should be compatible  Diogo Carvalho B2bKing Incompatibility with Search Plugin   B2BKing Pre-Sales Questions   Updated 8 hours ago   1 Most recent comment from Diogo Carvalho:Hello,I need some help with the B2B plugin because i noticed that my website went very slow when i use B2B plugin with almost any complex search plugin (for example FiboSearch Pro).I already unninstal ... Mark Inclusive VAT Price Input + Accurate Exclusive Display Without Rounding Errors   B2BKing Support   Updated 1 day ago   1 Most recent comment from Mark:Hi Stefan, We recently switched to using B2BKing and immediately encountered a pricing issue that’s problematic for our B2B customers: Our workflow: We enter product prices including VAT (e.g. € ... Alexandros Hide Product If B2B Price is null or 0 for B2B Users   B2BKing Support   Updated 1 day ago   1 Most recent comment from Alexandros:Hi,i would like a snippet to hide products from b2b users or not able to add to cart with retail price if b2b user's group price is null or 0 if it is possible i would like both snippets and dec ...
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