Okay

Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

George Skarentzos Dynamic Rules and User Assignment   B2BKing Support   Updated 4 hours ago   1 Most recent comment from George Skarentzos:Hi team,I have noticed that the Dynamic Rules no longer list the assigned users in Alphabetical order. They appear to now display in date assigned order.  Can this be changed back as it makes it diff ... Zsombor Problems with prices   B2BKing Support   Updated 17 hours ago   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin,   Regarding your questions: 1. Sale prices in cart for B2C customers: On the cart page, it is normal that WooCommerce doesn't show crossed-out regular p ... Elvis Lagerman Tax Examption for Retail companies   B2BKing Support   Updated 1 day ago   6 Most recent comment from WebWizards:Hi Elvis, Great! I've made some setup changes to get things working:   1) User Registration You already have a registration page at https://corleonebarbersstuff.com/wholesale/ that works through ... Vladislav Tiered discount should calculate on combined quantity of a product group (not per individual product)   B2BKing Support   Updated 1 day ago   9 Most recent comment from WebWizards:Hi Vladislav, The conditions you mentioned (like "Category quantity" or "Product quantity") are fixed to work with specific categories or products selected in the rule – they cannot be applied to at ... Bartłomiej Credit   B2BKing Support   Updated 1 day ago   2 Most recent comment from Bartłomiej:The current version of the crediting system is very, very limited. I drafted a sketch with the help of AI, and it would be really great if something like this could be implemented in their plugin.http ...
Browse all Public Tickets