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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Roman Dziubak Changing Head/Top User for Subaccounts   B2BKing Support   Updated 11 hours ago   1 Most recent comment from Roman Dziubak:What is the easiest way to change the Owner/Head/Top user of a company which has subaccounts.Let's say:Mike (top account holder)Bill (subaccount)Tony (subaccount)Mary (subaccount)Mike has left th ... Joseph plugin compatibility   B2BKing Support   Updated 12 hours ago   1 Most recent comment from Joseph:Hi WebWizards team,I purchased B2BKing Startup and downloaded the Pro 5.4.20 plugin from King’s Plugins.However, I can’t find the matching Core plugin (b2bking.zip). My current Core version is 4. ... Elvis Lagerman Tax Examption for Retail companies   B2BKing Support   Updated 13 hours ago   3 Most recent comment from Elvis Lagerman:Hi Stefan,Thanks for your quick and informative reply.It would be great if you can troubleshoot this directly on my website and check all configuration, because I am not able to fix it myself.I creat ... Michael Percentage Discount on Brands   B2BKing Support   Updated 1 day ago   6 Most recent comment from Michael:Hi Stefan,I'm terribly sorry for necroing this thread. I spoke ahead of myself when I said it worked great. I just tried testing if I could select Brands, and that much was true. I am sorry for l ... Andrew Aranda EIN during account registration in sales king   SalesKing Support   Updated 1 day ago   1 Most recent comment from Andrew Aranda:So when a customer is created in the agent dashboard it does not create the meta field for the EIN document upload. I would like to have that included. I suppose I can create this but would be benefic ...
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