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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

[email protected] VAT Number field not displaying on the checkout page   B2BKing Support   Updated 1 hour ago   2 Most recent comment from WebWizards:Hi there, Glad to assist,   Your configuration sounds correct. This might be a checkout issue. If you're using the WooCommerce Blocks checkout, please add this code snippet to see if it helps: a ... Kjetil Toth Hiding sales badges   B2BKing Support   Updated 2 hours ago   2 Most recent comment from WebWizards:Hi Kjetil, Thank you for purchasing our plugin! Indeed, when dynamic rule discounts are applied, they show as a sale price with a badge by default. To hide the badges for these discount rules, please ... Vladislav I’ve run into an issue with the Sale badge and price display when discounts are applied via Dynamic Rules.   B2BKing Support   Updated 6 hours ago   4 Most recent comment from WebWizards:Hi Vladislav, Thanks for the detailed explanation. For what I suspect might be caching issues (pricing not updating correctly + the badge not displaying at all in some cases), please try adding this c ... Bartłomiej Credit   B2BKing Support   Updated 7 hours ago   8 Most recent comment from WebWizards:Thank you for sharing the file. I'll take a look at to see how it works and looks, but in terms of code I think we'll likely need to develop this feature from scratch on our end. There are many specif ... George Skarentzos Dynamic Rules and User Assignment   B2BKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi George, Thanks for reaching out, Regarding the users in Dynamic Rules, we've recently made some significant changes and added AJAX search functionality. If you check our latest update and go to B2B ...
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