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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and Docs here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Pablo Scherpa Servidor   B2BKing Support   Updated 21 hours ago   10 Most recent comment from WebWizards:Hi Pablo, Thank you for the update and glad to hear you found the problem. If the issue comes back, or if you find any specific links to B2BKing, please let us know and we'd be glad to assist. We'd be ... Mike Chen Plugin conflict   B2BKing Support   Updated 22 hours ago   2 Most recent comment from WebWizards:Hi Mike, Thank you for purchasing our plugin and for reaching out!   Unfortunately, the way this is handled internally in WooCommerce is quite messy. There isn't a clean system where each plugin ... Vadym Using a license for debugging   B2BKing Pre-Sales Questions   Updated 23 hours ago   2 Most recent comment from WebWizards:Hi Vadym, Thank you for getting in touch! Yes, unlimited subdomains are supported. So you could activate the same license on something like staging.site.com, dev.site.com, or even site.com/staging - a ... Megan Avakian Registration Form Submitting doesn't display confirmation or send email   B2BKing Support   Updated 2 days ago   5 Most recent comment from Megan Avakian:HI Stefan I have setup you up as admin. First name put in as Stefan. Username: B2BAdminEmail added: [email protected] email you will receive Thank you for your help and let me know i ... Prokop Suchanek purchase questions   SalesKing Pre-Sales Questions   Updated 4 days ago   2 Most recent comment from WebWizards:Hi Prokop, Thanks for getting in touch,   2 & 3. Order status behavior: By default, SalesKing calculates the commission when an order is placed, but it stays in a "pending" state. Only when the order ...
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