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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and Docs here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Vasilis B2BKing Upgrade Path from Version 3.5.0   B2BKing Pre-Sales Questions   Updated 22 hours ago   2 Most recent comment from WebWizards:Hi Vasilis, Thanks for reaching out!   (1) Regarding the update: We recommend updating directly to the latest version rather than going through older versions incrementally. Your existing configurati ... akash patel Dynamic rule - cannot add multiple products or brands to discounts   B2BKing Support   Updated 3 days ago   8 Most recent comment from WebWizards:Thanks for clarifying that. Could you try using the "Search for items..." option in the dynamic rule selector? Here's a screenshot showing what I mean: https://prnt.sc/YBuj5JHd1TYr This search field s ... George Skarentzos Feature Request - Dynamic Rules to be displayed on User   B2BKing Support   Updated 1 week ago   7 Most recent comment from WebWizards:Hi George, Yes, there was a filter issue in the last update that affected the bulk order form results. Your solution with that snippet is exactly right. You can safely increase it to 80 or 100 if you' ... Joanna making offers   B2BKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hi Joanna, Thank you for purchasing our plugin, Based on the screenshot, I believe there is some kind of pricing conflict happening, likely caused by another plugin or custom code that is affecting th ... Marcus How to Allow existing B2C customers to upgrade to a B2B account.   B2BKing Support   Updated 1 week ago   4 Most recent comment from WebWizards:Hi Marcus, Looking at it, this is almost certainly a conflict with something else on the site that affects price display. I noticed there's some text below the price mentioning "30 days" - that could ...
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