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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Vladislav Issues with shipping fee and gift logic for Local Pickup – B2BKing + WoodMart Theme   B2BKing Support   Updated 17 hours ago   3 Most recent comment from WebWizards:Hi Vladislav, Thanks for your patience on this,   (1) Regarding the issue where you are seeing a shipping fee even for local pickup: I'm afraid that B2BKing doesn't currently have a way to ... matt customer price lists   B2BKing Pre-Sales Questions   Updated 17 hours ago   2 Most recent comment from WebWizards:Hi Matt, Thank you for getting in touch,   There is a way to directly import prices for each customer, based on the "user pricing meta data" section here: https://woocommerce-b2b-plugin.com/docs/rele ... Hassan INVOICE PAYMENT adds payment status immidiately   B2BKing Support   Updated 22 hours ago   2 Most recent comment from WebWizards:Hi Hassan, I double checked that and also looked over our invoice gateway code, but I can tell you B2BKing does NOT mark those orders as paid. The only exception is if the order total is 0 (free order ... Anthony O Connell Woocommerce bookings is poor   MarketKing Support   Updated 22 hours ago   7 Most recent comment from WebWizards:Hi Anthony, Yes, that should work! You can use FooEvents and its plugins just for admin, If you decide to integrate it with vendors later on, we can provide technical guidance to your developer regard ... Trond Dahl B2BKing Purchase-list   B2BKing Support   Updated 3 days ago   5 Most recent comment from WebWizards:Thank you for the access details, I added some custom CSS to your site as a snippet here https://stage.kenson.inbusinessclients.no/wp-admin/admin.php?page=edit-snippet&id=5   It should now be display ...
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