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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Barni Coupon Minimum Amount Calculation in Multi Vendor Orders   MarketKing Support   Updated 1 hour ago   2 Most recent comment from WebWizards:Hi Barni, Thanks for reaching out. I looked into this and I understand you're referring to the "minimum spend" setting under usage restrictions. Indeed by default that refers to the total cart value. ... Matej Purchase lists and Conversation   B2BKing Support   Updated 8 hours ago   8 Most recent comment from Matej:Thank you Stefan. The problem is now solved, we just created a new different Homepage and now all works fine.Thank you for your help.Regards, Matej Anthony Bug: Users can create similar store names and it creates similar store URL   MarketKing Support   Updated 23 hours ago   4 Most recent comment from WebWizards:Hi Anthony, Thanks for the update, I certainly see your point. Currently, we don't have a simple setting to enforce unique store names, though we are considering adding this as an option in future upd ... KARAN error message appears when a seller adds a new item for sale on the website.   MarketKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi Karan, Thanks for reaching out and sorry to hear about this issue. I've looked into this, and it seems that something is preventing the product creation process. The error in your second screenshot ... Marwan Duplicate vendor applications   B2BKing Support   Updated 1 day ago   13 Most recent comment from Marwan:Hi Stefan,I was testing the payment cart on my website jumla.biz but it's letting me click on Place Order. For some reason it's not activated. Please see sceenshot.
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