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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Katarina SET UP   SalesKing Support   Updated 8 hours ago   5 Most recent comment from Katarina:ALSO I want to add an 18+ line of Koozys that will only be available on the backend (not on the physical website) can you please direct us on how to do this. Alexandros Product Price returns 0   B2BKing Support   Updated 11 hours ago   3 Most recent comment from Alexandros:Goodmorning!i have tested and the issue is not happening when i deactivate the b2bking core plugini have created a staging site so you can test by yourselfhttps://staging2.dionicandles.gr/dc-5fp49go7/ ... Raimondo Vitiello issue with order form module   SalesKing Support   Updated 20 hours ago   5 Most recent comment from WebWizards:Hi again, Yes, it should possible to set that up ! You can add the following PHP code snippet to your site: add_filter('option_woocommerce_prices_include_tax', function($val){ $user_id = ... Miguel Zenha Check if user is B2C or B2B   B2BKing Support   Updated 1 day ago   1 Most recent comment from Miguel Zenha:Hi, Stefan! We are now changing the store to a hybrid B2B & B2C shop and we are facing some issues. I want to build a shortcode to check if the user is a B2C or B2B.  If the user role is null or it ... Barni MarketKing Multivendor – Missing Features & Possible Solutions?   MarketKing Support   Updated 2 days ago   13 Most recent comment from WebWizards:Hello Barni, Apologies for the delay on this, we are seeing a very high volume of tickets at the moment, I looked into the issue on the site and I believe I found the problem. I made an update to Mark ...
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