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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Nikole Renaming Purchase Lists   B2BKing Support   Updated 3 minutes ago   1 Most recent comment from Nikole:Hi Support Team, We’re using Purchase Lists on a B2BKing-powered Partner Portal and had a question about list management. Is there currently a way for front-end users (B2B customers) to rename an ex ... Anthony Bug: Users can create similar store names and it creates similar store URL   MarketKing Support   Updated 4 hours ago   2 Most recent comment from WebWizards:Hi Anthony, Thanks for reaching out, Store URLs are supposed to be unique - MarketKing does check this during account registration and prevents duplicate store URLs from being created. You can see how ... account-6690 Regressione carrello dopo ultimo aggiornamento – reiniezione _salesking_set_price   SalesKing Support   Updated 5 hours ago   6 Most recent comment from WebWizards:Hi again, Thanks for the update and glad to hear you were able to resolve the issue! Regarding keeping agents logged in - I believe it would require some custom code using WordPress's `auth_cookie_exp ... Marco Nuovo reports for sales agents   SalesKing Support   Updated 6 hours ago   1 Most recent comment from Marco Nuovo:Dear Sirs, Is it possible to show the reports currently visible in "B2BKing Pro > Reports" in the agent dashboard in SalesAgent? The report currently visible in the agent dashboard is too limited. We ... Marco Nuovo How to force reset password on first login   SalesKing Support   Updated 8 hours ago   3 Most recent comment from Marco Nuovo:Hello Stefan,Thank you for your reply, and I apologise for only responding today.In the meantime, I have solved the problem by creating a class in my plugin that overrides the SalesKing dashboard. I n ...
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