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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and Docs here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Megan Avakian Registration Form Submitting doesn't display confirmation or send email   B2BKing Support   Updated 5 hours ago   11 Most recent comment from WebWizards:Thanks Megan, really appreciate that! 😊 If you ever need help with anything, please reach out anytime. Kind regards, Stefan George Lewis Fatal error in Vendor Dashboard with WooCommerce Subscriptions 9.0.0 (MarketKing 2.1.40)   MarketKing Pre-Sales Questions   Updated 6 hours ago   2 Most recent comment from WebWizards:Hi George, Thanks for reaching out and for the detailed investigation. I looked into this and indeed I found a compatibility issue caused by a recent path change in WooCommerce Subscriptions 9.0.0.   ... Rakesh 'Customer Price Lists' feature issue   B2BKing Support   Updated 8 hours ago   2 Most recent comment from WebWizards:Hi Rakesh, Thank you for purchasing B2BKing and for reaching out! The Customer Price Lists feature was introduced in version 5.5.70, so that's why you're not seeing it on version 5.5.40. You can see t ... Nelson Import & Export Prices - PHP error on import   B2BKing Pre-Sales Questions   Updated 3 days ago   2 Most recent comment from WebWizards:Hi Nelson, Thanks for reaching out. This error is related to PHP 8.2+ compatibility - it's been addressed in newer versions of the plugin, as we have raised the minimum supported PHP version. Your sit ... Danny Whitehead Purchase lists, quantity rules, backorders and bulk order form   B2BKing Support   Updated 3 days ago   6 Most recent comment from Danny Whitehead:Hi Stefan.Thanks for the reply.If you can take a closer look at A) and provide a way to enable quantity rules on purchase lists, that would be appreciated.Regarding the styling, it looks like I' ...
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