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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and Docs here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Nelson Import & Export Prices - PHP error on import   B2BKing Pre-Sales Questions   Updated 5 hours ago   1 Most recent comment from Nelson:When uploading the price list i instantly get this error: Sorry, something went wrong (#2) ! Exception: 8192: Creation of dynamic property WC_Product_Simple::$ID is deprecatedAny advice to tackle thi ... Megan Avakian Registration Form Submitting doesn't display confirmation or send email   B2BKing Support   Updated 16 hours ago   8 Most recent comment from Megan Avakian:Hi Stefan, Thank you for your help, I was able to get it to work with the brevo option. I had to make some more fixes on the woocommerce-Email page all the way at the bottom I had to change the email ... Danny Whitehead Purchase lists, quantity rules, backorders and bulk order form   B2BKing Support   Updated 1 day ago   5 Most recent comment from WebWizards:Hi Danny, Thanks for the update. D) Unfortunately the cream theme doesn't really have the UI to support editing - it lacks buttons for adding/removing items and similar functionality, so making it ful ... Pablo Scherpa Servidor   B2BKing Support   Updated 2 days ago   10 Most recent comment from WebWizards:Hi Pablo, Thank you for the update and glad to hear you found the problem. If the issue comes back, or if you find any specific links to B2BKing, please let us know and we'd be glad to assist. We'd be ... Mike Chen Plugin conflict   B2BKing Support   Updated 2 days ago   2 Most recent comment from WebWizards:Hi Mike, Thank you for purchasing our plugin and for reaching out!   Unfortunately, the way this is handled internally in WooCommerce is quite messy. There isn't a clean system where each plugin ...
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