Okay
  Public Ticket #2568684
Category/Product Visibility
Closed

Comments

  •  1
    Steve Lawrence started the conversation

    Product that are only in a category that has been restricted to a group still show up with a direct link. Shouldn't products be hidden when a person who is not logged in visit the product page? The category is hidden but the product is not.

  •  2,218
    WebWizards replied

    Hi Steve,

    Can you please confirm if this issue is related to your previous issue with categories/subcategories' visibility?


    Or do you still need assistance with this?


    Shouldn't products be hidden when a person who is not logged in visit the product page? The category is hidden but the product is not.

    Generally yes, if you hide the category, the products would be hidden as well (unless you use overwrite/manual visibility for the product)

  •  1
    Steve Lawrence replied

    Yes, if you visit https://hsfoodservice.ca/product/banana-bread-pizza-raspberry-ccb-each/ you can see the product, even though the product is in a category that has been restricted. 


  •  2,218
    WebWizards replied

    I suppose in the product page you are using "Follow category rules (default) for visibility".


    If that's so, then I'm not sure what would cause it. Maybe there is a conflict of some sort.

    If you'd like to share a temporary login to your site, I'm happy to look into it and debug the problem.

  •   Steve Lawrence replied privately
  •  2,218
    WebWizards replied

    Hi Steve,

    I believe I found a bug causing this issue and I updated the plugin in your site and the issue seems to be fixed now. Our apologies for the problem.


    I checked now:

    For example https://hsfoodservice.ca/product/banana-bread-pizza-raspberry-ccb-each/ part of a category that's restricted for guests, is no longer accessible to guests now.


    Also, I disabled this setting below. It complicates things if you have a parent category. If the parent category is hidden and child is visible, the setting below will make it so the product is hidden.

    7348896353.png


    Let me know if you see any other issue or if there's anything I can do,

    Stefan