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  Public Ticket #2592288
Sub Accounts (Common Field)
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  • Arslan Jawed started the conversation

    Hello, 

    When creating subaccount can I keep one field unchangeable and same such as customer account ref.

  •  2,218
    WebWizards replied

    Hello,

    I'm sorry, can you please expand on that?


    When creating subaccounts there are only a few pre-defined fields: phone, job title, name.

    Do you need to add new custom fields such as Customer Account Ref?

  • Arslan Jawed replied

    Hello,


    Some of our customers have multiple outlets/branches. Some branches place order on their own and we input these order against the main customer ref.


    So if customer want to create sub-account for their branches. How will we know main customer ref from order. So I want to have one non editable field for account reference. So when customer create sub-account this field remain same as main account.

  •   WebWizards replied privately