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  Public Ticket #2593296
B2BKing product visibility options does not work
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  • Duchemin started the conversation

    Hello,

    My site is multilingual, when I deactivate "All products visible to all users" to choose which users can see which category or which product it works but makes all my products of the opposite language disappear, I cannot understand why and when I activate it all my products reappears but suddenly all the users see all the products and categories.

    Can you help me ?

  •  2,218
    WebWizards replied

    Hi Duchemin,

    Are you using WPML for this?


    There are 2 things I would like to suggest to you:

    1) In B2BKing->Settings->Other Settings, do you see an option Disable Visibility Cache?

    4313779312.png

    WPML is not compatible with this cache, so this option should be disabled.

    If you do not see the option, please download the latest version of the plugin from CodeCanyon, you may be running an older version


    2) For translation, WPML creates entirely different product, which is what causes the visibility issue. If you want to make WPML work with visibility you must set it to copy metadata for visibility during translation.

    So when you translate a product, you should copy all B2BKing meta fields:

    1108009-cf_2.png


    Let me know your thoughts,

    Stefan

  • Duchemin replied

    Thank you very much for your quick response, I am not using WPML but Polylang for Woocommerce.

    The options are clearly visible and I have the latest version of B2Bking.

  •   WebWizards replied privately