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  Public Ticket #2595281
GROUP PRICE PROBLEM
Closed

Comments

  • Shimi started the conversation

    i set a regular price to the product and a regual price for group.

    when i enter to the page as a regular or as a group user i see the price ok.

    but when i add the product to the cart on the group user its set to the regular price and not the group price.


  •  2,214
    WebWizards replied

    Hi Shimi,

    WooCommerce has a price cache, which doesn't always clear instantly. Sometimes you may see an incorrect price in the corner minicart, but the price will be correct in the actual cart/checkout. Is the price correct in checkout?


    Sometimes the cache can need a few minutes / page refreshes to clear. 


    Also if you have any caching plugin such as WP Rocket or Lite Speed Cache, this kind of plugins can interfere and cause issues. Lite Speed Cache for example have a special configuration that is needed for dynamic pricing. Do you have such a caching plugin?


    Kind Regards,

    Stefan



  • Shimi replied

    hi Stefan,

    no i dont have a caching pluging and i try to clear the cach and use 4 other computers.

    the price in the mini cart and in the cart itself stay the same as the regular price.

    also the bulk order form is gone since the last update you send me

  • Shimi replied

    i try also to apply this price on a single product as a fix price on the Dynamic Rule and nothing happed. its not working.

  •  2,214
    WebWizards replied

    Hi Shimi,

    We have never seen an issue where the actual price in cart/checkout is incorrect.

    In this case, my suspicion is that you have some conflict with another plugin or similar situation (perhaps a multicurrency plugin, or product bundle plugin that creates special products/prices).

    If you want to share a temporary login to your site with us, I am happy to investigate the problem and try to fix it for you.

  •   Shimi replied privately
  •  2,214
    WebWizards replied

    I tried logging in now to have a look, but I got this error:


    INSECURE PASSWORD: Your login attempt has been blocked because the password you are using exists on lists of passwords leaked in data breaches. Attackers use such lists to break into sites and install malicious code. Please reset your password to reactivate your account.

  • Shimi replied

    can you send me e-mail and i will send you my privet user?

    i reinstall the b2b king plugin and not the price work good. and i can see it on the minicart.

    but now i have a problem with the dynamin rule that dont work so good.


  •  2,214
    WebWizards replied

    You can send anything to [email protected]

    (or here and mark the message as Private)