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  Public Ticket #2597859
CSV import issue with decimals
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  •  1
    In-process started the conversation

    Hi there, 

    I'm currently importing products via an import plugin called Product/Review CSV Import Export (from WebToffee), everything goes smoothly, but issues start happening when I try to import prices (either regular or sale) with decimals. Whole numbers are OK, but anything with decimals doesn't import (see images attached). I tried both text and number fields on the CSV but still doesn't work.

    Woocommerce regular price imports correctly with both, whole numbers and decimals, so I guess it's more a B2Bking issue than an import plugin one.


    Any idea?


    Cheers!

  •  2,214
    WebWizards replied

    Hi there,

    Thank you for purchasing our plugin,


    I think that the problem might be that you are using commas (,) instead of dots (.) for decimals. B2BKing uses a number field there instead of text, so I think that when the browser gets the data with commas, it sees it as invalid for a number field. Can you try the same with dots ?


    I just ran a quick test with B2BKing's own import tool and it seems to confirm that. Import works with dots, but not commas.


    Can you check?


    Kind Regards,

    Stefan