Hey there, So I want to display prices to my b2b clients excluding VAT, but they still need to pay VAT when they check out. What would be the best way to set this up?
Yes thats the turorial I followed as well. But I end up with including tax prices showing on the product page as well as on the cart, where I just want it displayed on the cart. I've set it up the way it makes sense but it still isn't working for some reason
Recently many users have seen issues with tax exemptions because of 1 setting that is enabled incorrectly: in B2BKing->Settings->Other Settings->VAT-> "Within EU, require delivery country to be different than shop country for VAT exemption. ".
We do not recommend this setting in most situations - only if you absolutely need it - it often prevents exemptions from applying correctly.
I understand you already found a temporary solution. If you would like us to take a look at the issue directly in your site, we would be happy to check your configuration. For that please provide us with a temporary login to the site and mark the message as private.
Hey Stefan, thanks for following up with me, I think I'm just going to stick to my temporary solution for now as I don't want to break anything again, but I will definitely be using this in the future. Thanks for your help!
Hey there, So I want to display prices to my b2b clients excluding VAT, but they still need to pay VAT when they check out. What would be the best way to set this up?
Hi, I followed this "how to" and was able to do that : https://woocommerce-b2b-plugin.com/docs/how-to-display-prices-excluding-tax-for-b2b-users-and-including-tax-for-b2c-users/
Yes thats the turorial I followed as well. But I end up with including tax prices showing on the product page as well as on the cart, where I just want it displayed on the cart. I've set it up the way it makes sense but it still isn't working for some reason
Kind of got a temporary solution using some code in the functions.php file, if anyone needs the method for this let me know.
Hello Ethan,
Recently many users have seen issues with tax exemptions because of 1 setting that is enabled incorrectly: in B2BKing->Settings->Other Settings->VAT-> "Within EU, require delivery country to be different than shop country for VAT exemption. ".
We do not recommend this setting in most situations - only if you absolutely need it - it often prevents exemptions from applying correctly.
I understand you already found a temporary solution. If you would like us to take a look at the issue directly in your site, we would be happy to check your configuration. For that please provide us with a temporary login to the site and mark the message as private.
Have a good Sunday,
Stefan
Hey Stefan, thanks for following up with me, I think I'm just going to stick to my temporary solution for now as I don't want to break anything again, but I will definitely be using this in the future. Thanks for your help!