Comments 1vincenzo25041989 started the conversationFebruary 16, 2021 at 8:23amGood evening, I noticed that the plugin does not recognize products that have more than two variations. So if a customer asks me for a quote for a product that has more than three variations, I can't see which variant they chose. How can I solve this problem? 2,131WebWizards repliedFebruary 16, 2021 at 11:28pmHello Vincenzo, We'd like to help you with this issue. To provide support, we need a valid purchase code. Can you please provide us with your code? ---------- To get the purchase code please do the following, -> Go to https://codecanyon.net/downloads -> Click as it's shown in this image: -> The text file downloaded should have something like this inside: Item Purchase Code: b3e5fe72-00b0-4019-a8e2-06fb26264742 Thank you for the help, --------- Regarding your issue: This is unusual, there is no limit in the plugin based on variations, so it is not clear exactly what you're seeing / what is causing it. Can you please give more details / screenshots? For example I have this product with 4 variations: When a quote is requested all variations are visible: Kind regards, Stefan 1vincenzo25041989 repliedFebruary 17, 2021 at 8:32amThe plugin does not recognize products with more than two attributes.This way I can't see which variants the customer has chosen when a request for quote is sent to me. vincenzo25041989 replied privately WebWizards replied privately 1vincenzo25041989 repliedFebruary 23, 2021 at 7:48pmFor the request you have solved, but I still have the usual problem when I have to bid, I have the products without the attributes. WebWizards replied privately vincenzo25041989 replied privately Sign in to reply ...
Good evening, I noticed that the plugin does not recognize products that have more than two variations.
So if a customer asks me for a quote for a product that has more than three variations, I can't see which variant they chose.
How can I solve this problem?
Hello Vincenzo,
We'd like to help you with this issue.
To provide support, we need a valid purchase code. Can you please provide us with your code?
----------
To get the purchase code please do the following, -> Go to https://codecanyon.net/downloads -> Click as it's shown in this image:
-> The text file downloaded should have something like this inside: Item Purchase Code: b3e5fe72-00b0-4019-a8e2-06fb26264742
Thank you for the help,
---------
Regarding your issue:
This is unusual, there is no limit in the plugin based on variations, so it is not clear exactly what you're seeing / what is causing it.
Can you please give more details / screenshots?
For example I have this product with 4 variations:
When a quote is requested all variations are visible:
Kind regards,
Stefan
The plugin does not recognize products with more than two attributes.
This way I can't see which variants the customer has chosen when a request for quote is sent to me.
For the request you have solved, but I still have the usual problem when I have to bid, I have the products without the attributes.