Okay
  Public Ticket #2764433
updating
Closed

Comments

  •  4
    John started the conversation

    how does one update this plug in when a new version is released?

    Also - why is there no notification when there are updates, nor an ability to update like a typical plug in?

    I have downloaded the latest version, but got a "fatal error" when attempting to install it after disabling and deleting the older version.

  •  2,219
    WebWizards replied

    Hi John,

    What error are you getting when installing the plugin? 

    The process to update is:

    1. Disable and delete the old version
    2. Upload and activate the new version .zip

    Please make sure that there are no other versions of the plugin active, including free plugin versions such as Hide Prices by B2BKing or B2BKing Private Store.

    If you would like to provide us with a temporary backend login to your site, I am also happy to check everything and set up the plugin in the site correctly, just let us know.


    We have not yet added automatic updates, because we are still doing major updates and adding new functions/modifying how functionalities work. We feel that for established sites it could create issues and disrupt workflows. 


    Kind regards,

    Stefan