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  Public Ticket #2766087
Customer VAT in manual order
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Comments

  •  1
    stefaan maes started the conversation

    Hi,

    When creating a manual order in the backend, I notice the VAT field we registered in the B2B customer profile is not being transferred to the invoice of this manual order.

    How can we easily solve this problem so the VAT is also available and added in the manual made orders.

  •   WebWizards replied privately
  •  1
    stefaan maes replied

    hm,

    That's not really helping, the field is indeed filled in, but it's not showing on the invoice

    Can I send you a login so you can check? 

    It's for order: 

    Order #7639 details

    Let me know so I create an Admin access.

  •   WebWizards replied privately
  •   stefaan maes replied privately
  •   WebWizards replied privately
  •   stefaan maes replied privately
  •  2,214
    WebWizards replied

    Hi,

    Thank you for the credentials.

    I think I've found the issue.

    I've updated the plugin in your site and it seems to be working now.

    6695471743.png


    Let me know if you see any issues,

    Kind regards,

    Stefan