Okay
  Public Ticket #2772504
payement
Closed

Comments

  •   Marie75018 started the conversation
  •  2,214
    WebWizards replied

    Hi Marie,

    Thank you for purchasing our plugin,


    Our plugin does not have this kind of social sharing feature where a customer can invite other customers to make purchases.


    What exactly are you using from our plugin? Are you using subaccounts to create a kind of group where subusers place orders, and creating some kind of event grouping?


    Kind regards,

    Stefan

  • Marie75018 replied

    Hello 

    Thank you so much for answear.

    I tried to use subaccounts to create a kind of group where subusers place orders but it's too much complicated for me and for my customers because they need simple multiple paiements, and unfortunetely  it's not what I expected now , so can I ask you to refund me and I will think another way later ? I will recommend you for sure ....

  • Marie75018 replied

    Hello

    I really need to be refund please because your multiple paiment is not corresponding for me , could you please refund me as soon as possible ?


  •  2,214
    WebWizards replied

    Hi Marie,

    As plugin developers, we do not have the ability to directly issue refunds. All refund requests must be sent to Envato, as Envato Market handles billing and licensing. You can request refunds via this link: https://codecanyon.net/refund_requests/new

    If we can help with anything, please let us know.

  • Marie75018 replied

    Bonjour


    Je n'ai toujours pas été remboursée , pourriez-vous faire le nécessaire s'il vous plaît ? 

    Merci d'avance.


    Hello
    I still have not been refunded, could you please do it ?
    Thanks in advance.