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  Public Ticket #2788722
Administer Sub-Accounts
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  • Sam Vilhelmsson started the conversation

    Can we admnister our customer sub-accounts or can only they do it themselves.

    We would like to be able to add sub-accounts to our clients main account, but we cannot do it?

    And also, we would like the main account to be only a Company name, not have a private name, is this possible?

  •  2,619
    WebWizards replied

    Hi Sam,


    Generally speaking, you can administer and customer account or subaccount, by using a plugin such as Login as User: https://wordpress.org/plugins/login-as-user/ (this will allow you to login as any user).


    If you would like to add subaccounts to an account, there is also a faster way to do it. In B2BKing -> Tools -> Bulk Editor there is a Set Subaccounts tool:

    6016569492.png

    Here you can enter user IDs (to get a user's ID, you can go to Users->Click on the user->the number in the URL is the ID) , and connect them to a parent account.


    I think technically it's not necessary for an account to have a private name / first name / last name, but this is not something our plugin can force or remove.


    Kind regards,

    Stefan