Hi Dan,

Thank you for purchasing our plugin,

The addon you purchased requires B2BKing to be installed ( https://codecanyon.net/item/b2bking-the-ultimate-woocommerce-b2b-plugin/26689576 ).

When B2BKing + the addon are active, you should see "Dokan Settings" in the B2BKing Menu:

Let me know if I can help,

Kind regards,

Stefan

Hi Dan,

For this setup, you need 3 plugins:

1. B2BKing - https://codecanyon.net/item/b2bking-the-ultimate-woocommerce-b2b-plugin/26689576
2. B2BKing Dokan Addon - https://codecanyon.net/item/b2bking-b2b-and-wholesale-for-dokan-multivendor-marketplace-addon/28719800
3. Dokan - https://wordpress.org/plugins/dokan-lite/

B2BKing adds B2B / Wholesale functions

Dokan adds multivendor marketplace functions

B2BKing Dokan Addon integrates and makes them work together

It needs to look like this in your backoffice:

In your website, I see only "B2BKing Dokan Addon" installed. I also do not see Dokan. Are you not using Dokan?

What are you trying to do with the plugins for your website? what functions do you want to use?

If you misunderstood the plugin description, it is not a problem, we can also give you a refund for the plugin your purchased.

Let me know how I can help,

Kind regards,

Stefan

That's fine, for that please send a request here to this link: 

https://codecanyon.net/refund_requests/new

We can then approve the refund.

Kind regards,

Stefan