Okay
  Public Ticket #2841159
Shipping Method
Closed

Comments

  • Zaim Haziq started the conversation

    Why shipping method didn't show on check out when B2B want to buy? I arlready tick on B2BKing > Groups

    How to fix that?

  •  2,217
    WebWizards replied

    Hi Zaim,

    Some suggestions to check:

    1. In the User Profile page, please make sure Shipping methods are set to Group, not manual:

    9306059658.png


    2. Make sure to clear caches, and change the address of the user a little so that it can refresh.


    3. Please check to make sure that if you disable B2BKing, you can see the methods in shipping. That way you can check if the issue is related to B2BKing and not coming from somewhere else.


    Let me know if you can make progress on that,

    Kind regrads,

    Stefan