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  Public Ticket #2866047
Discount Rule Not Applying
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  • Waqas started the conversation

    Hi,

    we have purchased and install B2B King Plugin but we are facing some issue in configuring the Dynamic Discount Rule we have set up individual product as separate discount but we are going to purchase 2 different item system automatically pick discount for 1 Product sample invoice Attached for your reference 

  •  2,218
    WebWizards replied

    Hi there,

    Thank you for purchasing our plugin, 


    In your discount dynamic rule, have you tried enabling this checkbox ?

    8883387460.png

    It uses a different mechanism and shows the discount directly in the price for all items - perhaps it can resolve the issue. Please try and let us know.



    Otherwise it is not very clear to me why it would work for some products, but ignored for other products. It would be helpful if you can post a screenshot of your dynamic rule. If you can share a backend login to your site or staging site, we also happy to look into it and test directly.


    Kind regards,

    Stefan