1) One possibility is that this is a Caching problem. I see in your screenshots that there is a Cache function enabled.
Please try to disable that plugin OR click "Purge cache", and see if that helps resolve the problem.
2) Please make sure shipping control is not disabled in B2BKing -> Settings -> Components
3) It may help to disable all other plugins except B2BKing and WooCommerce to make sure this is not a plugin conflict.
4) If you're not able to get this to work we're also happy to take a look directly at the site configuration. We would need a backend login to your site or a staging site so we can check.
Hello We applied different shipping methods to B2b customers and diff for B2c.
But at the time of checkout, we are facing issues where b2c shipping methods are visible for B2B customers. please find attached screen shot
Please update us what to do to fix this.
Shreyans
Hi Shreyans,
Some thoughts on that:
1) One possibility is that this is a Caching problem. I see in your screenshots that there is a Cache function enabled.
Please try to disable that plugin OR click "Purge cache", and see if that helps resolve the problem.
2) Please make sure shipping control is not disabled in B2BKing -> Settings -> Components
3) It may help to disable all other plugins except B2BKing and WooCommerce to make sure this is not a plugin conflict.
4) If you're not able to get this to work we're also happy to take a look directly at the site configuration. We would need a backend login to your site or a staging site so we can check.
Kind regards,
Stefan
Hello,
Please note
We found that sometimes the correct shipping provider shows on the page but sometimes it doesn’t. please assist
Regards
Shreyans