Okay
  Public Ticket #2900007
email when customer is assigned
Closed

Comments

  • valtamx started the conversation
    October 21, 2021 at 5:23pm

    Hi Stephan 

    Is there an option in the plugin where the agent receive a notification or email when  a customer is asiggned to him?

    thanks

  •  2,214
    WebWizards replied
    October 23, 2021 at 4:44pm

    Hi,

    I'm sorry but this is not yet available. Definitely makes sense to add in future updates, so agents can know when they have a new customer.

    I've noted this in our list of improvements.