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  Public Ticket #2911507
CSV import / export issue
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Comments

  • Krystian started the conversation

    Hi,

    When I export pricing table (B2mKing > Tools) and make price change (no matter witch product) and try import again this CSV, there is an error: Sorry, something went wrong! Exception: 8: Undefined offset: 1

  •  2,218
    WebWizards replied

    Hi Krystian,

    I tested in your site with the credentials you provided in a previous ticket. This worked correctly in my tests and I was able to import a test price change.

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    From the error you got it seems that the CSV file you save was not exported in a format that our plugin can use. Sometimes this happens based on the export settings, or the CSV editor you use. Our plugin generally needs it to be saved in a "comma-separated" format, rather than semicolon-separated. Please make sure to save it as "comma-separated" when you export the CSV.

    You can edit and save it with the free LibreOffice suite and it should work.