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  Public Ticket #2930783
Shipping rule for B2B customers
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  •  3
    Yuan Liu started the conversation

    Hi, we have created the shipping rules for our B2B customers based on the order weight, and this rule shall only be applied to B2B customers, not individual customers.

    However, during checkout of every customer, they can see now 2 options as shown in screenshot, this is not desired.

    Can you please instruct how to show and apply the B2B shipping rules ONLY for B2B customers? 

    Thanks.

  •  2,218
    WebWizards replied

    Hi Yuan,

    Normally, under B2BKing - Groups, for each group/b2c/logged out, you would be able to see and enable or disable the shipping method. More details at: https://woocommerce-b2b-plugin.com/docs/how-to-enable-disable-payment-and-shipping-methods-based-on-users-or-groups/

    This will only work for default WooCommerce shipping. Are you using any external plugin for shipping by weight for example? Then it may not work the same. One option may be to use shipping classes in that case.

    Can you find and enable/disable the methods in B2BKing -> Groups under each group?


    Kind regards,

    Stefan

  •  3
    Yuan Liu replied

    Hi Stefan, this is exactly what I am looking for, thanks for the great support again!