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  Public Ticket #2975467
Refound Policy
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Comments

  • Iván started the conversation

    Hi, i´m planning to buy 2 of your products, but not sure if they will include all the options that i´m looking for.

    Is there any Refound period or policy? can´t see it anywhere on yours or evanto site.


    Thanks.

  •  2,214
    WebWizards replied

    Hi Ivan,

    Thank you for getting in touch,


    Our plugins follow Envato's refund policy, as Envato is the licensing and billing company. This policy can be found here: https://codecanyon.net/page/customer_refund_policy


    We take full responsibility for any bugs, issues, errors, etc - our aim is to resolve any issue within 24-48 hrs for you. We can also assist with setup, questions, or looking together into how various goals could be achieved.


    We advise you to check that the plugins meet your project requirements pre-purchase. To help you do this, for B2BKing we have a full live demo that you can test both backend and frontend. There is also a free version of the plugin (limited functionality) available on Wordpress.org. Similarly there is a full live demo of SalesKing.

    Let me know if I can help with anything, or if you have any questions,

    Kind regards,

    Stefan