1) I want to change or add fields to the add costumer popup-form for agents.
2) There is no commission added to the sales agent when a new order was created by the admin user and a sales agent is assigned but I can see the order in my orders from the sales agent dashboard.
A) The sales agent created a new costumer in his dashboard
B) The Admin created a new order in WooCommerce
C) The admin selected the previous added costumer from the sales agent
D) The admin assigned the sales agent to the order and completed
So now there is a new order in the dashboard of the sales agent but no commission. Why?
3) Is there any documentation how to add (develop) new payment gateway? 4) When a sales agent adds a new costumer someone should be notified. This someone should be defined maybe as user role or a specific email address. 5) I need this solution for internal use and there going to be many departments and nobody (managers) should see the others orders from other locations. Should I use multisite or multivendor plugin or do you have other solution!
1) Adding or changing fields in the add customer panel would only be possible with custom coding. We can assist with information, but we cannot do customizations directly as part of support.
2) Assigning an agent only controls which agent can manage the order - it is not the same as the commission.
In the latest plugin version, not available yet in the demo, there is another panel where commission can be added manually in the backend for each order.
3) I'm not sure if I understand. SalesKing will allow you to use all payment gateways that are enabled in WooCommerce in WooCommerce -> Settings -> Payments.
4) The way it works at the moment, only the customer would be notified by email that a new account was created for them.
5) Do you want to have multiple locations with multiple shop managers, one for each location? and you want to make sure these managers can only view their own location orders, data, etc?
Probably a multisite configuration would be best, with a subdomain for each location
E.g. yoursite.com/location1 yoursite.com/location2 etc,
Let me know if I can help with anything, or if you have any questions,
2) Ok how I can manage that as soon a agent add a costumer that the agent can get a commission although the order was made manually by the admin in WooCommerce.
In the order backend, the following setting does NOT assign commission - it only assigns who can manage the order (edit it, process it etc):
We have added a separate box in the order backend where commissions are handled. Here you can edit commissions / add new agent commissions.
Regarding the other point: To add extra fields in the "Add customer" panel, we can give you information on a hook you can use to add fields. But it is more complex than that, you would need to make modifications to the JavaScript to get this information, and pass it via AJAX to the function that saves the customer data. It is not something we can directly setup for you, as it's a complex customization.
Hello, you are doing a really good job.
I hope you can help me with this questions:
1) I want to change or add fields to the add costumer popup-form for agents.
2) There is no commission added to the sales agent when a new order was created by the admin user and a sales agent is assigned but I can see the order in my orders from the sales agent dashboard.
A) The sales agent created a new costumer in his dashboard
B) The Admin created a new order in WooCommerce
C) The admin selected the previous added costumer from the sales agent
D) The admin assigned the sales agent to the order and completed
So now there is a new order in the dashboard of the sales agent but no commission. Why?
3) Is there any documentation how to add (develop) new payment gateway?
4) When a sales agent adds a new costumer someone should be notified. This someone should be defined maybe as user role or a specific email address.
5) I need this solution for internal use and there going to be many departments and nobody (managers) should see the others orders from other locations. Should I use multisite or multivendor plugin or do you have other solution!
Thank you very much for your time.
Hi there,
Thank you for getting in touch,
1) Adding or changing fields in the add customer panel would only be possible with custom coding. We can assist with information, but we cannot do customizations directly as part of support.
2) Assigning an agent only controls which agent can manage the order - it is not the same as the commission.
In the latest plugin version, not available yet in the demo, there is another panel where commission can be added manually in the backend for each order.
3) I'm not sure if I understand. SalesKing will allow you to use all payment gateways that are enabled in WooCommerce in WooCommerce -> Settings -> Payments.
4) The way it works at the moment, only the customer would be notified by email that a new account was created for them.
5) Do you want to have multiple locations with multiple shop managers, one for each location? and you want to make sure these managers can only view their own location orders, data, etc?
Probably a multisite configuration would be best, with a subdomain for each location
E.g. yoursite.com/location1 yoursite.com/location2 etc,
Let me know if I can help with anything, or if you have any questions,
Kind regards,
Stefan
Hello Stefan,
thank you so much for your very quick reply!
1) Can you assist please!
2) Ok how I can manage that as soon a agent add a costumer that the agent can get a commission although the order was made manually by the admin in WooCommerce.
Thank you.
Hi,
I'd need to send you our latest plugin version that has an extra feature for adding commissions manually in the backend.
To get the code, you can go to https://codecanyon.net/downloads -> Click as it's shown in this image:
-> The text file downloaded should have something like this inside: Item Purchase Code: b3e5fe72-00b0-4019-a8e2-06fb26264742
Thank you for the help,
Hi,
iam not sure if you know what iam talking about. Can you send me a sceenshot of this feature please!
Hi there,
In the order backend, the following setting does NOT assign commission - it only assigns who can manage the order (edit it, process it etc):
We have added a separate box in the order backend where commissions are handled. Here you can edit commissions / add new agent commissions.
Regarding the other point: To add extra fields in the "Add customer" panel, we can give you information on a hook you can use to add fields. But it is more complex than that, you would need to make modifications to the JavaScript to get this information, and pass it via AJAX to the function that saves the customer data. It is not something we can directly setup for you, as it's a complex customization.
Kind regards,
Stefan