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  Public Ticket #3073442
My-account page not loading
Closed

Comments

  •  2
    Talha sheikh started the conversation
    June 27, 2022 at 8:08pm

    Hello,

    I use b2bking plugin in this site. i use b2b registration code in my-account page. so the page is not loading now. so please check & remove error now.

    Wordpress site:
    https://beautyaddiction.com.cy/wp-admin
    Credentials:
    username: developer
    password: XAv89kyraF1Hfn*6t59vIdw%


  •  2,286
    WebWizards replied
    June 28, 2022 at 11:46am

    Hi there,

    I am looking at the site and my account page, but I am not seeing an error:

    8020222319.png

    Or am I not looking at the right panel? Can you clarify please?


    Kind regards,

    Thomas


  •  2
    Talha sheikh replied
    June 28, 2022 at 3:57pm

    Please check the url. you are at www.beautyaddiction.com.cy/business-registration. but i want to activate my account page.

  •  2,286
    WebWizards replied
    June 29, 2022 at 4:28pm

    Hi there,

    I checked your configuration now and I see you have enabled the setting for a separate B2B my account page:

    4120345757.png

    This setting is for the situation where you have 2 my account pages, 1 for b2c and 1 for b2b.

    In this case:

    - the B2C my account page must have the shortcode [woocommerce_my_account]

    - the B2B my account page must have the shortcode [b2bking_b2b_registration_separate]



    Is this what you want to setup? Do you have both B2B and B2C users? or what are you trying to setup?


    I tried editing pages on your site, but it does not seem to work. When editing a page, it is stuck on Updating...

    2911919749.png