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  Public Ticket #3093430
Initial Configuration
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  •  7
    Todd Jones started the conversation

    I recently purchased MarketKing and it looks promising.  However, I'm struggling with the initial configuration.  Is there an option to get the "Initial Configuration Step-By-Step Guide" introduced on your site? (https://woocommerce-multivendor.com/docs/set-up-woocommerce-multivendor-marketplace-step-by-step-guide/) If not, do you have any suggestions for documentation for the initial configuration?  The document page is robust, but does not provide a comprehensive configuration guide.  It is hard to determine if portions of the plugin are not visible or functioning because the theme is in conflict or because the plugin has not been properly configured.  BTW- I don't think MarketKing works with the Customify Theme.

  •  2,135
    WebWizards replied

    Hi Todd,

    Thank you for purchasing our plugin!

    We've now updated that initial configuration article, you can find it here: https://woocommerce-multivendor.com/docs/woocommerce-multivendor-marketplace-step-by-step-setup-guide/


    It hope it can help a bit, but perhaps there's just some kind of issue or conflict in your specific setup. Please let me know more details about the issues you're experiencing and I'd be happy to look into it. 

    We can also check things directly on your site if you provide us with a backend login to your site or a staging site.


    I tried installing the Customify theme. Other than some small styling issues that can be solved with CSS, it seems to be working to me:

    2403240150.png
    8535629032.png


    It would help to know more about the issues you're seeing, so I can know what I should be looking for,


    Kind regards,

    Stefan

  •   Todd Jones replied privately
  •  2,135
    WebWizards replied

    Hi there,

    I think I found the problem. You updated the MarketKing Core plugin to 1.1.0 but the MarketKing Pro plugin was using an older version.

    Because of the latest update, both needed to be updated to 1.1.0. I now updated it for you and it seems to be working for me,

    Please let me know if you still see any issues,


    (by the way, you can get automatic updates for MarketKing Pro by using the Envato Market plugin: https://www.envato.com/lp/market-plugin/ )


  •  7
    Todd Jones replied

    Thanks. I didn't notice that MarketKing does not allow auto-updates through the Wordpress dashboard.  I appreciate your help with the project.  So far I like what I see with the plugin.