Our plugin has no specific feature to open a chat box - so the only option for customers to start a conversation would be via My Account -> Conversations -> New.
You could add a link to that my account page on your site, in the menu, sidebar, etc, but there is no built-in feature for this.
Our system is not really designed for live chat - it's more for inquiries and sending messages. If you are looking for live chat, there are free plugins like tawk.to: https://wordpress.org/plugins/tawkto-live-chat/
How can a chat box option be placed on every page of the website so that it gets easier for the customer to contact us.
Hi there,
Our plugin has no specific feature to open a chat box - so the only option for customers to start a conversation would be via My Account -> Conversations -> New.
You could add a link to that my account page on your site, in the menu, sidebar, etc, but there is no built-in feature for this.
Our system is not really designed for live chat - it's more for inquiries and sending messages. If you are looking for live chat, there are free plugins like tawk.to: https://wordpress.org/plugins/tawkto-live-chat/
Kind regards,
Stefan