We are currently seeing a very high volume of tickets, and in some cases it may take up to 72 hours until we can address a ticket. We apologize for the inconvenience. Thank you for your patience and understanding. 

  Public Ticket #3128922
B2BKing Cor plugin


  •  3
    Brouwhoeve started the conversation


    We are in the proces of finalising the set up with Woocommerce for payments to go live with our site. 

    We had difficulty with the payment/cart page, as Stripe and iDeal did not show as an option for payment, only Bancontact. 

    By switching off and back on the plugins we found out that B2BKing Core plugin was blocking it. 

    We have it deactivated for now, but can we repair it?

    Thank you in advance.

  •  766
    WebWizards replied

    Hi there,

    The B2BKing Pro plugin requires the B2BKing Core plugin in order to work - so it needs both plugins active together at the same time,

    I want to let you know that B2BKing has a feature that controls available shipping and payment methods. For each user  group / b2c / logged out, you can control which shipping and payment methods they have access to.

    This is done in B2BKing -> Groups.

    You can also completely disable this functionality if not needed. To do that, please see our guide here under "Disable Shipping / Payment Methods Control ": https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-no-available-payment-or-shipping-methods-issue/

    Kind regards,