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  Public Ticket #3136596
Sale prices for B2B not showing in cart
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  • cjmcleanwi2 started the conversation

    When placing an order on the front end for a customer in a B2B group, the sale prices does not show for their tier (group) price in the cart.  It shows on the product page, but the price in the cart is not the same, sometimes it is completely different and don't know where it comes from.

    Also:

    When adding a product from the backend to an order (i.e. admin creates an order) the pricing will not show the sale price, but shows the tier regular price or something completely different.

  •   WebWizards replied privately
  • cjmcleanwi2 replied

    It is still showing wrong pricing. What suggestions or next steps?  

  • cjmcleanwi2 replied

    It has to do with the group/tiered pricing.  When i disable, the normal process works correctly, prices are good.  When I enable it messes up for groups.

  • cjmcleanwi2 replied

    Found a setting about pricing compatibility and disabled it.  Appears to be working.  Continuing to test and will update.  Please let me know if you have any other suggestions.

  •   WebWizards replied privately