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  Public Ticket #3151889
Having issue in your olugin
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  • Ankush started the conversation

    Hey. I have some query regarding buy x get Y free funcationality. 
    Before purchasing i was testing on gpl version and found this functionality is not working properly. 
    I had make the dynamic rule like buy 3 get 1 free but instead of this, plugin response in buy 6 get 2 free funcationality. 
    And also i had make the dynamic rule for all the products like you can select any three roducts from our site and you can choice any one free product and price will be adjust like the lower price will go into discount. But things are not work like this. Instead of this, result only show on only one specific product. And also other dynamic rules are also not working properly. 
    Is it gpl plugin fault or is this fault in your system? 
    Kindly guide. I'm confused. 
    If your original plugin will work properly than i will buy and can i check it before purchase? 
    And what if i still get the same issue as gpl version in your original plugin? Can i get my money back? 
    Kindly guide. 

  •  1,904
    WebWizards replied

    Hi Ankush,

    Thanks for getting in touch with us,


    I had make the dynamic rule like buy 3 get 1 free but instead of this, plugin response in buy 6 get 2 free funcationality. 

    This is normal because this feature is designed to scale upwards. So if the user buys 30 items, they should get 10 free in that case.

    That's simply how this feature works.

    If you want to give only 1 free, then you could use a dynamic rule like this one: https://prnt.sc/eSXczeiwhIwt



    you can select any three roducts from our site and you can choice any one free product and price will be adjust like the lower price will go into discount. But things are not work like this. Instead of this, result only show on only one specific product.

    There is no feature in our plugin to allow you to choose any 3 products and then be able to choose any 1 free.


    Kind regards,

    Stefan

  • Ankush replied

    The one you prefer. that is based on the discount system. But I'm saying. when I go to make the dynamic rule of buy X get 1 free. Even after selecting all the products. The functionality only works on individual products. and also not working properly. 
    When a "buy x get 1 free"  discount applies it displays on the customer side that buys 3 get one free and the results show on the basis of buy 6 get 2 free.
    I'm attaching some images for clarification.