Hi we have noticed an issue with your bulk order form on the my account page.
When the product has a minimum order (EG 6) it works great on the single product page however doesn't seem to show the min quantity of 6 on the bulk order form. Is there anything that can be done to correct this?
At the moment these dynamic rules for min / max / step are not yet integrated with the Classic theme order form. (They're currently only integrated with the Cream and Indigo order form themes).
We would like to make this integration, I will try to add it within the next few days. Please let me get back to you here with another message with this integration as soon as possible,
I am not aware of any change in our plugin that would impact this. The code in the previous update should apply to all versions, including the latest one.
I understand you are now no longer seeing the minimum applied when using the Classic Bulk Order form?
I can check the issue directly if you would like to provide us with a backend login to your site / staging site.
Alternatively, if you could share screenshots of your minimum order setup / dynamic rules, etc in a way that I can test with the same settings locally, that would also be helpful.
If you go to the product pages of those products with issues, is there a minimum set there on the product page?
Does the minimum exist on the product page when adding the product, but not in the B2BKing classic order form?
I looked over this again on my test site with the latest version but I cannot replicate this issue. We would really need a backend access to the site / staging site, so we can test and look into it,
Hi we have noticed an issue with your bulk order form on the my account page.
When the product has a minimum order (EG 6) it works great on the single product page however doesn't seem to show the min quantity of 6 on the bulk order form. Is there anything that can be done to correct this?
Example screenshot: https://paste.pics/77e9cba1223ee84467dc3baba51c2470
Many thanks
Hi there,
At the moment these dynamic rules for min / max / step are not yet integrated with the Classic theme order form. (They're currently only integrated with the Cream and Indigo order form themes).
We would like to make this integration, I will try to add it within the next few days. Please let me get back to you here with another message with this integration as soon as possible,
Kind regards,
Stefan
Hi Stefan, thanks very much. I look forward to your response soon :)
That's perfect, thank you Stefan. I shall upload it and let you know of any issues.
Appreciate the help.
Hello Marcus,
I am not aware of any change in our plugin that would impact this. The code in the previous update should apply to all versions, including the latest one.
I understand you are now no longer seeing the minimum applied when using the Classic Bulk Order form?
I can check the issue directly if you would like to provide us with a backend login to your site / staging site.
Alternatively, if you could share screenshots of your minimum order setup / dynamic rules, etc in a way that I can test with the same settings locally, that would also be helpful.
Kind regards,
Stefan
Hi Marcus,
If you go to the product pages of those products with issues, is there a minimum set there on the product page?
Does the minimum exist on the product page when adding the product, but not in the B2BKing classic order form?
I looked over this again on my test site with the latest version but I cannot replicate this issue. We would really need a backend access to the site / staging site, so we can test and look into it,
Kind regards,
Stefan
Thank you for the details,
In the previous message where you detailed the issue, you shared this screenshot:
From that I understand that for example the product Organic Heart Double Oven Gloves Grey should have a minimum of 2.
However looking at the site I do not understand why there is this expectation. I see there are no B2BKing dynamic rules for minimum orders
I have updated B2BKing on your site now. Now if you edit the product, you can set a minimum directly here:
I set the minimum for that product as an example. On the product page, it is set to 2:
I also see it is 2 in the order form:
Kind regards,
Stefan