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  Public Ticket #3181587
Vendor page not created
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  •  3
    Greg Johnston started the conversation

    I set up a vendor under MarketKing but just got a 404 when going to the vendor shop page. Took the vendor out, after upgrading to Pro and put back in, but there is still no vendor page. Also noticed the vendor dashboard nothing works.

    Please help.

  •  1,904
    WebWizards replied

    Hi Greg,

    Thank you for purchasing!


    The vendor stores page would normally be configured here in MarketKing -> Settings -> Vendor Dashboard -> Vendor Stores Page

    4413746680.png

    I'd suggest checking to make sure that's a real, active page with the 'publish' status.


    And can you give me more details about what exactly happens in the vendor dashboard? Is there some kind of error or what is going on there?


    If you can share a backend login to the site with us (or to a staging clone site), I'd be happy to check everything directly to see what the issues are - it's the fastest way I can get these resolved for you,

    Kind regards,

    Stefan

  •   Greg Johnston replied privately
  •   Greg Johnston replied privately
  •  1,904
    WebWizards replied

    Thank you for the details,

    I have now set the shop permalinks settings to 'Post Name':

    5871308671.png

    MarketKing requires this kind of structure for its pages (previously it was ?p=123)


    Now you can view the pages at:

    - https://green-hub.online/stores-list/

    - https://green-hub.online/vendor-dashboard/products/

    https://green-hub.online/weedsrus/products


    These seem to work correctly for me and I can access the various sub-pages.


    Please let me know if you see any further issues,

  •   Greg Johnston replied privately
  •  3
    Greg Johnston replied

    And one more, I want the clients to be able to search for stores near them, so use some geo-location. Is there a way for the vendors to add a map to their store page which is also searchable from that and other pages?. Is there actually a store template which is editable to include something like that, or other 3rd party shortcodes or widgets? If you know what is the best plugin to add that maps/search functionality.

  •  1,904
    WebWizards replied

    Hi Greg,

    1)

    "When I click the store in the list page it goes straight to a single product page"

    Not sure if I misunderstood. Do you mean going here https://green-hub.online/stores-list/ and clicking on one of the 2 stores takes you to a product page? I do not see this.

    When I click on the stores there I am taken to pages such as https://green-hub.online/weedsrus/products


    2) " I know I had it set to dark theme but don't seem to have the tabs at the top"

    Here https://green-hub.online/weedsrus/products the tabs exist, but the color of the page is close to the color of the links, so they are barely visible.

    5435506405.png


    To make the tabs better visible, you could add this custom CSS to your site:

    .container .marketking_tabclass .marketking_tabclass_left button.marketking_tablinks:not(.active) {
        color: #efefef !important;
        border: 1px solid #9d9d9d;
        padding: 6px 16px !important;
    }
    .container .marketking_tabclass .marketking_tabclass_left button.marketking_tablinks:not(.active):hover {
        color: black !important;
    }
    

    Should make it look like this:

    9686460872.png


    CSS can be added usually to Appearance -> Customize -> Custom CSS.


    3) 

    To turn off Product Inquiries / Vendor Inquiries you can go to MarketKing -> Settings -> Product& Vendor Inquiries:

    3642972169.png


    Reviews can be turned off at the product level for each product, or generally for all products in WooCommerce Settings Products -> General:

    5493308743.png


    4) Currently there's no geo-location feature in our plugin I'm afraid. This is on our priority list for future updates and we'd like to add this soon.

    You can edit the store template PHP file if you'd like, but of course that will involve significant custom coding. Not sure if that's what you meant. More info about that at: https://woocommerce-multivendor.com/docs/developer-documentation-functions-hooks-custom-code-plugin-integrations/


    It's also possible to edit the individual store page using Elementor, but similarly I'm not sure if there's an easy way to add Maps functionality.


  •   Greg Johnston replied privately
  •   Greg Johnston replied privately
  •  1,904
    WebWizards replied

    Hi again,

    Sorry for the delay on this,

    1) Regarding the display problem when trying to add a new product. 

    This is related to a conflict with Woodmart's Frequently Bought Together feature. We have discussed this with the Woodmart theme and they have assured me a fix will be added to Woodmart 7.1.0 (next update). I have already applied this fix to your existing theme version so it should be solved now.


    2)  Yes the way you described is correct to display a shortcode. You can use the following:

    echo do_shortcode('[wpsl template="default" auto_locate="true"]');
    

    The only change I made is that I put single quotes on the outside, and double quotes on the inside (it's usually needed to write it like this in PHP - this way, what is inside the single quotes is treated as one structure).


    You would put the store-page.php file inside your theme folder, in a 'marketking' folder. So if you are using the storefront theme, you'd put that in 'wp-content/themes/storefront/marketking/store-page.php'. 

    For this to work, I believe the Elementor integration should be disabled (in marketking -> modules), as elementor does not use this template.