All my items are displayed with and without VAT, regardless of the Customer and product category.
It works fine.
Then I created a dynamic rule to say that all products in the professional category, should have 15% increase for users in the following groups (B2C, all registered users and all guest users)
The increase works fine, for these users, and the B2B group does not have the increase, so on this part it works fine, but I have a display problem:
1/ If I log in with a B2B account, all prices are correct and the prices display well with the double display (with and without VAT)
2/ If I connect with a B2C account or if I am a guest, the double display of prices works on the whole site, except for the products of the pro category (those concerned by the dynamic rule)
then the 15% increase applies correctly, but I lose the display of the double price, so I don't know if the price contains the tax or not... until the shopping cart step.
In attachment I put a screenshot of the dynamic rule, it is in French but it is easy to understand
From what you're describing, it seems that the priority of the function which applies the 15% price increase is higher than the function which shows the double prices.
How are you displaying products with / without VAT? are you using a B2BKing setting? are you using some code snippet?
It would help if you could share a backend login to your site or a staging clone site, so we can review the configuration,
Hello
I have a display problem that I can't solve.
All my items are displayed with and without VAT, regardless of the Customer and product category.
It works fine.
Then I created a dynamic rule to say that all products in the professional category, should have 15% increase for users in the following groups (B2C, all registered users and all guest users)
The increase works fine, for these users, and the B2B group does not have the increase, so on this part it works fine, but I have a display problem:
1/ If I log in with a B2B account, all prices are correct and the prices display well with the double display (with and without VAT)
2/ If I connect with a B2C account or if I am a guest, the double display of prices works on the whole site, except for the products of the pro category (those concerned by the dynamic rule)
then the 15% increase applies correctly, but I lose the display of the double price, so I don't know if the price contains the tax or not... until the shopping cart step.
In attachment I put a screenshot of the dynamic rule, it is in French but it is easy to understand
Attached files: Screenshot_b2b-ruledynamic.png
Hi there,
From what you're describing, it seems that the priority of the function which applies the 15% price increase is higher than the function which shows the double prices.
How are you displaying products with / without VAT? are you using a B2BKing setting? are you using some code snippet?
It would help if you could share a backend login to your site or a staging clone site, so we can review the configuration,
Kind regards,
Stefan
Hello
I use the woocommerce setting here:
woocommerce menu > settings > VAT tab > Price display suffix
Thank you for the details,
I have checked and I believe I've found the problem.
I now applied a plugin update to B2BKing which I think solves it.
Please check and let me know if you see any further issues,
Kind regards,
Stefan
Hello,
Yes, it works correctly now.
Thank you very much.