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  Public Ticket #3209341
comissions coupon vs agent order
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  •  10
    feruap started the conversation

    I setup Agent receives comission when creating order on behalf of customer.

    What happends when agent A creates a cupon A and customer finalices order with agent B and provides the coupon A? who will receive the comission?

  •  2,214
    WebWizards replied

    Hi there,

    In SalesKing -> Settings -> Agent Capabilities, is "All agents can manage / shop for all customers" enabled?

    If this setting is enabled, then the agent which is using "shop as customer" will receive the commission,


    If that setting is not enabled, then the order of priorities is:

    1) (highest priority) the agent which is assigned to the customer on the customer profile page

    2) coupon code

    3) shop as customer

    4) cart sharing cookie / affiliate cookie


    If you need this changed, I believe I can provide a snippet to do that,

    Kind regards,

    Stefan

  •  10
    feruap replied

    im interested too in how this was solved. please share

  •  10
    feruap replied

    I would like to have a shared comission

  •  2,214
    WebWizards replied

    If a subagent has a commission for an order, the parent agent can also get a commission - this is the only system the plugin has to split commissions.

    For example if the parent agent has 10% of subagent commissions:

    - Subagent gets $100

    - Parent agent gets $10


    Or it can be set so: Subagent gets $90, Parent agent gets $10 (Total commission = 100).

  •  10
    feruap replied

    is there a way to track affiliates links clicks?

    iwill there a way so admin can see affiliate links clicks report?

  •  2,214
    WebWizards replied

    There's no specific way to track link clicks or see a report of that,

    SalesKing is not very focused on affiliate functionality - it is designed more for sales representatives / account managers etc 

    Because there are already many other plugins for affiliates, ours is primarily for sales reps (situations where the agent places orders for the customer, talks on the phone with the customer, etc).