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  Public Ticket #3226497
Bulk Order Form
Closed

Comments

  •  5
    Carl started the conversation

    Is it possible to show the actual quantity available instead of just "In Stock"?

    Attached files:  Bulk Order Form.jpg

  •  2,218
    WebWizards replied

    Hi Carl,

    That follows the settings in your shop. 

    You can make it show the actual quantity by going to WooCommerce -> Settings -> Products -> Inventory and setting it to "always show quantity remaining".

    Please see this for reference: https://prnt.sc/vaVxI5MTOnDW


    It should then show the actual quantity, e.g.:

    3798061136.png


    Kind regards,

    Stefan

  •  5
    Carl replied

    Thanks for the quick response. Seems like my setting is stuck as "Never show quantity remaining stock" when I hit the Save button. We copied our b2bdemo.o2cool.com site from our production site b2b.o2cool.com. There is no issue with our production b2b.o2cool.com site. 

    Attached files:  Stock Setting.jpg

  •  2,218
    WebWizards replied

    I would suggest trying to log out and log back in, and if that doesn't work to clear caches or try with a new browser.

    Sometimes what happens is that a session cookie or nonce etc will get cached, and it will show a wrong value to WordPress, and WordPress will not apply your change as you are failing its security check. Usually fixed by trying with a new browser.

  •  5
    Carl replied

    Sorry, I am reopening this ticket. 

    I am on B2BKing Version 4.5.40. The quantities are not showing because the stock setting under WooCommerce>Settings>Products>Inventory>Stock Display Format is stuck at "Never show quantity remaining in stock".

  •  2,218
    WebWizards replied

    Got it,

    There is a B2BKing setting to hide stock quantities for B2C which is active on your site. This was interfering because the admin user was set to be B2C.

    I made a plugin update to make this setting not apply to any admin users, which should solve it.


    I can now see stock quantities:

    4868781348.png


  •  5
    Carl replied

    Thank you. It works now.