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  Public Ticket #3333344
MarketKing Stripe Connect
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  •  10
    David started the conversation

    Hi,

    I am in the process of setting up payment and payouts methods but I am having some issues with setting up Stripe Connect. I have followed the Documentation on your website https://woocommerce-multivendor.com/docs/marketking-stripe-connect-automatic-split-payments-refunds-3d-secure-2-stripe-integration/ and I have not managed to get it to work.  

    On the documentation it states that “This Stripe module is a complete standalone solution, meaning that no other Stripe plugins are necessary”  and therefore have not installed any stripe plugins.

    Below I have listed the steps taken

    1. Enabled ‘Stripe Connect’ by going to MarketKing -> Modules and turning on the 'Stripe Connect' option.
    2. Enable Stripe Payouts by going to MarketKing -> Settings -> Payouts and enabling Stripe Payouts as an option.
    3. Headed to WooCommerce -> Settings -> Payments

    There is not newly added 'MarketKing Stripe Connect (Split Pay)' method.

    I have tried disabling and reenabling step two and step one but the 'MarketKing Stripe Connect (Split Pay)’ payment method is still not added. Also to note that I am the Admin user.

    I have also tried adding a custom payment method and this also does not show up in WooCommerce -> Settings -> Payments 

    I am hoping that this is just a simple solution and would be very grateful for your help on this matter.

    Kind Regards,

    David

     

     

    Attached files:  Woocommerce setting payments.JPG
      Marketking modules stripe.JPG
      Marketing setting payouts.JPG

  •  2,218
    WebWizards replied

    Hi David,

    You should normally see the method here at the bottom:

    4923240635.png


    Maybe the problem is related to the MarketKing version. Do you already have the latest ones?

    - MarketKing Core 1.5.60

    - MarketKing Pro 1.5.60



    I am not sure what else it could be. Maybe some kind of plugin conflict.

    If you would like to share a backend login to your site / staging site , we can look into it directly and check.


    Kind regards,

    Stefan

  •   David replied privately
  •  2,218
    WebWizards replied

    Hi David,

    Thanks for the login,

    I updated the MarketKing Pro plugin on your site now and I can now see the Stripe method:

    2905788181.png


    To get automatic updates for it, you could install and configure the Envato Market plugin: https://www.envato.com/lp/market-plugin/

    It gives automatic updates for all plugins purchased on Envato,


    Kind regards,

    Stefan

  •  10
    David replied

    Hi Stefan,

    Thank you for your help.

    Excellent tip on Envo Market Plugin, I have now installed it to keep the plugins up to date. 

    Kind Regards,

    David