Okay
  Public Ticket #3367629
Stripe error
Closed

Comments

  •  8
    shimamura started the conversation

    hello

    thank you for your help.

    test mode worked

    but 
    Settings cannot be made in Live mode yet.

    error contents
    --------------

    in the vendor-dashboard
    To connect with Stripe
    Click Connect with stirpe
    I get the following error.

    {"error":{"message":"The Connect platform has not completed identity verification.
     Live mode accounts may not be connected until the platform's identity is verified.",
     "message_code":"connect_platform_identity_not_verified"}}

    PS
    I'm trying to connect to the same Stripe account on the parent and vendor side.
    Does that matter too?

    Attached files:  screenshot.264.jpg
      screenshot.263.jpg

  •   WebWizards replied privately
  •   shimamura replied privately
  •   WebWizards replied privately
  •   shimamura replied privately
  •   WebWizards replied privately
  •   WebWizards replied privately