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  Public Ticket #3368244
Products not appearing in the bulk order form
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  • Gregg started the conversation

    We are getting ready to launch online sales, and a big part is B2B sales. I can see the bulk order page, but no products are appearing when I search. I am setup as a distributor which can see all products.  Do you have any troubleshooting suggestions?

    I setup a temporary bulk order page and added the URL to the related URL field.

  •  2,218
    WebWizards replied

    Hi Gregg,

    Some things to check:

    - Please make sure that the products are purchasable (can be added to cart). The order form will only show purchasable products.

    - Make sure products are in stock

    - Make sure products have a regular price configured (all products should have a regular price, even if the customer is a b2b user with a special group price).


    Let me know if that may help solve it,


    Kind regards,

    Stefan