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  Public Ticket #3370179
I can't find the Request Refunds button
Closed

Comments

  •  8
    shimamura started the conversation

    hello 

    thank you for your help

    I am testing my refund.

    I refer to this page
    https://woocommerce-multivendor.com/docs/refund-requests/

    Can't find Request Refunds button on vendor screen

    how to Refunds?

    best 
    regard

  •  2,218
    WebWizards replied

    Hello,

    Do you mean this button?

    Screenshot-2022-01-26-at-19.29.53-1024x834.png



    This button is for the customer (The customer requests a refund for the order) in My Account -> Orders when clicking on an order.


    The vendor will go to the dashboard -> Refunds to accept/deny the refund:

    9095099410.png



    It may help if you can give me more details, or a screenshot to better understand the question,


    Kind regards,

    Stefan

  •  8
    shimamura replied

    hello

    >Do you mean this button?
    Yes.

    >>This button is for the customer (The customer requests a refund for the order) 
    >>in My Account -> Orders when clicking on an order.

    My account screen can no longer be displayed in my Account display.
    I think it's because of my settings, but how can I display it?

    best regard

    shiamamura


  •   WebWizards replied privately