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  Public Ticket #3483288
Vendors products are not visible in "products" woocommerce
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  •  3
    Amina Hablass started the conversation

    Vendors products are not visible in "products" woocommerce 

    It should be visible for review but it is not visible any where 

  •  3
    Amina Hablass replied

    vendors cant publish their products 

  •  3
    Amina Hablass replied

    please let me know how to fix this issue. I thought that buying the pro version will solve the issue, but it did not. Please help ASAP

  •  2,212
    WebWizards replied

    Hi Amina,

    Thank you for purchasing our plugin!


    Do you want vendors to publish directly? or do you want the admin to review products?


    If you would like to allow vendors to publish products directly, without the admin having to review them, you can enable this setting in MarketKing -> Settings -> Vendor Capabilities:

    1163159558.png


    If you want to use the review system instead, the website admin can view the products waiting for review, by going to the MarketKing Dashboard and clicking here:

    2290224385.png

    The products shown there are pending review and need to be published by the admin.



    If you believe there is an issue or bug, or you cannot get this to work, we can also check this directly on your site if you would like. For that, we would need a backend login to the site, or to a staging clone site we can work.


    Kind regards,

    Stefan

  • A replied

    With either options it is not working. The product is not visible anywhere. 
    my admin login details: 

    Teethbook Admin

    Maryam2010/

  • A replied

    i tried to deactivate most plugins but still it is not working 

  •   Amina Hablass replied privately
  •  3
    Amina Hablass replied
    7631565451.png

  •   Amina Hablass replied privately
  •  3
    Amina Hablass replied

    please help asap as my platform functionality is oh hold

    thank you 

  •  2,212
    WebWizards replied

    Hi again,

    Thank you for your patience on this - we are seeing a high volume of tickets,

    I looked into that now, and I see there is an error preventing products from being saved.


    This error happens when our plugins tries to save a product:

    1222530573.png


    The error comes from the WP Activity Log plugin.

    I tried deactivating these 3 plugins:

    6129473883.png


    If I deactivate these plugins,  that solves the issue, and I am able to save products:

    4525238682.png



    We would advise you to contact the developers of the WP Activity Log plugin to let them know about this error. This is not something we can solve on our end, as it's a problem in their code.

    Kind regards,

    Stefan

  •  3
    Amina Hablass replied

    THANK YOU SOOOO MUCH 

    That is all needed. thank you