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  Public Ticket #3515510
Bulk orders
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Comments

  •  2
    Peter started the conversation

    I only want to apply a percentage discount at the cart for B2B customers.

    For instance 20% between $1000-$1999

    25% between $2000-$2999 and so on. 

    I don't want to apply a discount to each individual product, only at the cart.  I have set up dynamic rule for each but it isn't working. 

    Can you please advise what I am doing wrong.

    Attached files:  1.png

  •  2,218
    WebWizards replied

    Hi Peter,

    That rule seems to be correct, I don't quite understand what could be wrong with it. I tested it on my local test site:

    6208694921.png

    With 2 items in cart, the rule is only being applied once (to the cart total):

    8554099143.png

    I wonder if there could be other rules, or another discount plugin having an effect.

    If you'd like, I'd be happy to check it directly on your site to see what is happening. For that, I would need a backend login to the site, or to a staging clone site.

    Alternatively, if you can provide us with more screenshots of what you're seeing in cart, and any other dynamic rules you have, that may be helpful as well.


    Kind regards,

    Stefan

  •  2
    Peter replied

    Hi Stefan, I'd be happy for you to have a look. Should i give the backend details here?

  •   WebWizards replied privately
  •   Peter replied privately
  •  2,218
    WebWizards replied

    Thank you,


    I made a few changes to the rules.

    In some cases the rule conditions were set incorrectly: please note that rules use the logic operator "AND", not "OR" so all conditions must be met. Because of that, you cannot have both "=" and ">" or "<" conditions at the same time. One of the rules also had the "quantity" condition rather than "value". I modified them now.


    I did a few tests and I think it's working now?

    For example:

    4000+ rule (40% off):

    3932579073.png


    2000-3000 rule (25% off):

    4857582526.png



    Do you still see any issue? If so, please let me know how I can reproduce that.

  •  2
    Peter replied

    Thanks Stefan, 

    I can't see any issues, it seems to be working well now. .