I just checked, all checks are enabled and Home is visible in the menu.
I tried to remove the check for B2B users, Home rightly disappeared from the menu, so I put the check back on, home was visible again in the menu but the B2B user is unable to view the page
I did some tests on the site, and I noticed that if you deactivate the B2BKing plugins, the issue still occurs - based on that, I thought it might be caused by a different plugin or code.
Further after some testing, I find the problem goes away if you deactivate the Ultimate Member plugin.
Therefore I believe it must have to do with a setting in Ultimate member.
I tried finding the setting but I do not know their plugin that well and I am not sure where it could be - maybe you know what causes it.
when I am logged in as a B2B user, if I click HOME it doesn't work, it redirects to the my account page
Hi there,
I believe that is probably related to the page visibility feature: https://woocommerce-b2b-plugin.com/docs/page-visibility-by-group/
It would happen if the home page does not have visibility enabled for B2B users.
Please check the configuration of that page.
Kind regards,
Stefan
I just checked, all checks are enabled and Home is visible in the menu.
I tried to remove the check for B2B users, Home rightly disappeared from the menu, so I put the check back on, home was visible again in the menu but the B2B user is unable to view the page
thank you very much
Attached files: home.png
Thank you for clarifying,
In that case, would you be able to share a backend login to the staging site, so I can look into it directly?
I am not sure what it is - if it is some kind of bug, this would be the best way I can troubleshoot and get this resolved for you as soon as possible,
Thank you,
I did some tests on the site, and I noticed that if you deactivate the B2BKing plugins, the issue still occurs - based on that, I thought it might be caused by a different plugin or code.
Further after some testing, I find the problem goes away if you deactivate the Ultimate Member plugin.
Therefore I believe it must have to do with a setting in Ultimate member.
I tried finding the setting but I do not know their plugin that well and I am not sure where it could be - maybe you know what causes it.
thanks, luckily I can uninstall Ultimate Member