I just checked, all checks are enabled and Home is visible in the menu.
I tried to remove the check for B2B users, Home rightly disappeared from the menu, so I put the check back on, home was visible again in the menu but the B2B user is unable to view the page
I did some tests on the site, and I noticed that if you deactivate the B2BKing plugins, the issue still occurs - based on that, I thought it might be caused by a different plugin or code.
Further after some testing, I find the problem goes away if you deactivate the Ultimate Member plugin.
Therefore I believe it must have to do with a setting in Ultimate member.
I tried finding the setting but I do not know their plugin that well and I am not sure where it could be - maybe you know what causes it.
when I am logged in as a B2B user, if I click HOME it doesn't work, it redirects to the my account page
Hi there,
I believe that is probably related to the page visibility feature: https://woocommerce-b2b-plugin.com/docs/page-visibility-by-group/
It would happen if the home page does not have visibility enabled for B2B users.
Please check the configuration of that page.
Kind regards,
Stefan
I just checked, all checks are enabled and Home is visible in the menu.
I tried to remove the check for B2B users, Home rightly disappeared from the menu, so I put the check back on, home was visible again in the menu but the B2B user is unable to view the page
thank you very much
Thank you for clarifying,
In that case, would you be able to share a backend login to the staging site, so I can look into it directly?
I am not sure what it is - if it is some kind of bug, this would be the best way I can troubleshoot and get this resolved for you as soon as possible,
Thank you,
I did some tests on the site, and I noticed that if you deactivate the B2BKing plugins, the issue still occurs - based on that, I thought it might be caused by a different plugin or code.
Further after some testing, I find the problem goes away if you deactivate the Ultimate Member plugin.
Therefore I believe it must have to do with a setting in Ultimate member.
I tried finding the setting but I do not know their plugin that well and I am not sure where it could be - maybe you know what causes it.
thanks, luckily I can uninstall Ultimate Member