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  Public Ticket #3558348
GROUP RULES WONT WORK
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  •  4
    WAN started the conversation

    hi there, im setup group rules where: if agents Hit 30,000 sales motnhly, they will cahnge from basic group to premium, 

    but its wont work for me, please get the attachment given on how im set it up!

  •  2,635
    WebWizards replied

    Hi there,

    These rules are applied at the beginning of each new month, for the previous month.

    So in this case the rules will calculate on 1 February, for agent sales during the month of January.

    Then on 1 March it will calculate for earnings during February, etc.


    If you prefer them to be applied immediately, you can use rules set to "total orders value" - but this will be based on the lifetime total rather than the previous month.


    Kind regards,

    Stefan

  •   WAN replied privately
  •  2,635
    WebWizards replied

    Please see my reply here https://webwizards.ticksy.com/ticket/3559392 and let us know if that resolves it for you,