Okay
  Public Ticket #3558348
GROUP RULES WONT WORK
Closed

Comments

  •  4
    WAN started the conversation

    hi there, im setup group rules where: if agents Hit 30,000 sales motnhly, they will cahnge from basic group to premium, 

    but its wont work for me, please get the attachment given on how im set it up!

    Attached files:  Screenshot 2024-01-10 at 16.05.10.png

  •  1,906
    WebWizards replied

    Hi there,

    These rules are applied at the beginning of each new month, for the previous month.

    So in this case the rules will calculate on 1 February, for agent sales during the month of January.

    Then on 1 March it will calculate for earnings during February, etc.


    If you prefer them to be applied immediately, you can use rules set to "total orders value" - but this will be based on the lifetime total rather than the previous month.


    Kind regards,

    Stefan

  •   WAN replied privately
  •  1,906
    WebWizards replied

    Please see my reply here https://webwizards.ticksy.com/ticket/3559392 and let us know if that resolves it for you,