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  Public Ticket #3560942
Complete Order - Vendor Dashboard
Closed

Comments

  •  26
    Gabriel Guidarelli started the conversation
    January 13, 2024 at 9:48pm

    Hi there, 

    I am attempting to close this order from my dashboard, however, I cannot see any 'Completed'

    7690505444.png

    The General Global Settings for vendors are as follow: 

    6362027200.png

    Thanks in advance

    Gabriel

  •  2,214
    WebWizards replied
    January 14, 2024 at 10:40am

    Hi Gabriel,

    The following setting may be causing this: in MarketKing -> Settings -> Shipping -> Require shipment to complete order:

    2928815407.png


    If this is enabled, it will only allow vendors to set an order to completed once they've entered a shipment.


    Please let me know if disabling that can solve it,


    Kind regards,

    Stefan

  •  26
    Gabriel Guidarelli replied
    January 14, 2024 at 6:00pm

    Hey, thanks for the prompt answer on a Saturday

    Yeah, mine is set to True but I am still unable to complete it. Even though I added 2 shipments.

    I am most likely missing something

    Dashboard

    7151159797.png

    MarketKing

    4605722781.png

    Cheers

    Gab

  •  2,214
    WebWizards replied
    January 15, 2024 at 6:25pm

    Hi Gabriel,

    I tested locally and I believe I have found the issue.


    There was a bug related to our latest HPOS update I have now released an update to MarketKing Core: version 1.9.05. I believe it should solve it.


    A new shipment will have to be created to make it possible to complete the order,


    Kind regards,

    Stefan

  •  26
    Gabriel Guidarelli replied
    January 16, 2024 at 2:42pm

    Amazing, updated and now works :) Thank you