It should be as simple as entering your email and key and clicking on the activate button as in the video.
If nothing happens when you click on Activate, there is likely a JavaScript error on your site backend preventing the button from clicking correctly. Such an error would be visible in the console by using right click -> inspect -> console in Google Chrome. If so, there is usually another plugin or code on the site throwing an error. It would be needed to identify which one it is.
Unfortunately I cannot say more without being able to check the site, as I am not sure what other code or plugins there are that may be causing an issue. I would have to be able to troubleshoot it on the site.
Hello! I can not introduce the license key to the plugin....
Hello again! I tried to press the button to activate but nothing happens..
Attached files: IMG_5130.jpeg
IMG_5129.jpeg
Hi again,
I took a quick video to show how it is supposed to work: https://www.loom.com/share/fd06935e8fa04cd0a3524fbdaa1bd858?sid=91574dcc-9a23-4ddb-8a61-42950bbd00b0
It should be as simple as entering your email and key and clicking on the activate button as in the video.
If nothing happens when you click on Activate, there is likely a JavaScript error on your site backend preventing the button from clicking correctly. Such an error would be visible in the console by using right click -> inspect -> console in Google Chrome. If so, there is usually another plugin or code on the site throwing an error. It would be needed to identify which one it is.
Unfortunately I cannot say more without being able to check the site, as I am not sure what other code or plugins there are that may be causing an issue. I would have to be able to troubleshoot it on the site.