Okay
  Public Ticket #3600265
Some Modules Not Functioning
Closed

Comments

  • Joseph started the conversation

    Please see attachments. Please note the time/clock in lower left of attachments. Modules will not load.

    Attached files:  Screenshot (123).png
      Screenshot (124).png

  • Joseph replied

    Many of the "Pro" modules just don't function or load. If I go and uninstall the plugin and reinstall, the first module I click on will work but nothing else. After the first click that module will stop working also and just go to a spinning hourglass. I have a valid license and am working on wordpress with fully updated plugins. Any help is appreciated. Thanks.

  • Joseph replied

    I'm still needing help with this. Can't load most modules.

  •  1,885
    WebWizards replied

    Hi Joseph,

    Thank you for purchasing our plugin,


    This is a somewhat common issue that happens in our experience because of plugin conflicts: https://woocommerce-b2b-plugin.com/docs/issue-b2bking-pages-do-not-load-infinite-loading-icon/


    One quick way to solve this, is to disable MarketKing's AJAX load feature. For this, please add the following PHP code snippet to your site:

    add_filter('marketking_ajax_pages_load', function($val){
        return 'disabled';
    }, 10, 1);

    A PHP snippet can be added to functions.php, or by following our guide here: https://woocommerce-b2b-plugin.com/docs/how-to-add-a-snippet-php-or-js/

    Another option is to try deactivate all other site plugins until you can find which one causes the conflict.


    If you would like, we'd be happy to investigate this directly for you on your site to determine what is causing it. For that, we would need a backend login to your site, or to a staging clone site,


    Kind regards,

    Stefan