Normally clicking that button should open up a quote request form.
I believe there's probably a JavaScript error on the site, preventing our scripts from working correctly. It may be related to the issue you described in the other ticket.
Would it be possible to share a backend access to your staging site, so we could investigate this directly? We'd like to troubleshoot and get this resolved for you as soon as possible,
Good day,
For some reason, when I click on the "request a custom quote" on the cart page, nothing happens, the form doesn't validate neither does it submit.
If I use the shortcode on another page, it submits just fine.
I am using the Hello Elementor theme.
Can you please advise?
Hi Juan,
Normally clicking that button should open up a quote request form.
I believe there's probably a JavaScript error on the site, preventing our scripts from working correctly. It may be related to the issue you described in the other ticket.
Would it be possible to share a backend access to your staging site, so we could investigate this directly? We'd like to troubleshoot and get this resolved for you as soon as possible,
Kind regards,
Stefan
Thank you, that worked now,
It seems that on that cart page the buttons were showing twice (once in a hidden panel), which was affecting the scripts.
To solve this, I have added a PHP code snippet to the site, to the "code snippets" plugin which I installed.
For future reference the code is:
After adding this, I tested and I believe the issue is resolved. Let me know if you see any further issues,
Kind regards,
Stefan
Good day,
Thank you for your assistance, much appreciated.
I will let you know if there is anything else.
Kind regards,
Juan