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  Public Ticket #3626516
add on not working
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Comments

  • Jamie started the conversation

    The add on keeps saying it failed when I upload it.

  •  1,881
    WebWizards replied

    Hello Jamie,

    Thank you for purchasing our plugin,


    After you download the add-ons folder from our site, you should then have a zip such as this one:

    main-addons-zip.webp

    Please note that this file has to be unzipped first. After unzipping it, you will then have a folder with 3 add-ons inside (for Credit, Dokan, WCFM):

    opened-addons-zip.webp

    These files are the add-ons that can be installed be going to Plugins -> Add New -> Upload, selecting the add-on .zip, and clicking on Install Now:

    install-addon-zip.webp


    Let me know if that works for you. If not, it would help to know more about the steps you are taking.

    Kind regards,

    Stefan