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  Public Ticket #3636256
the link to create password is not sent
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  • Jose started the conversation

    Hello,
    I am contacting you for 2 things.

    1- When registering a member in the drop-down list, the password is not sent. So the member can connect once, but to reconnect he does not have his password and he is obliged to “forget password” to create one.

    2- Does your plugin manage user roles? That is to say, I would like to give each B2B the ability to manage their product, their price, etc.

    it's possible ?

  •  1,893
    WebWizards replied

    Hello Jose,


    (1) B2BKing does not directly handle the password sending email - this is a part of WooCommerce. I believe what is likely happening is that the email is being sent, but it stopped by spam / email filters. This is a common issue that can be solved by installing a SMTP plugin such as https://wordpress.org/plugins/wp-mail-smtp/


    However, I would suggest a simpler solution:

    You can simply allow the user to choose their own password during registration directly.

    To do this, you can go to WooCommerce -> Settings -> Accounts and DISABLE "When creating an account, send the new user a link to set their password"

    5816835956.png


    (2) B2BKing does not normally use WP Roles such as 'customer', 'editor', 'administrator', etc. Instead, it uses its own groups system.


    However, if you would like, you can make B2BKing also use WP roles and syncs its groups with roles. To achieve that, please see our guide: https://woocommerce-b2b-plugin.com/docs/how-to-use-wp-roles-with-b2bking/

    Then for example if you have another plugin that uses roles, you can make it target B2BKing's roles.


    Kind regards,

    Stefan