Public Ticket #3643831
Emails "New message / conversation": include a link to a conversation


  •  11
    Sergio started the conversation


    Could you please add into conversation email a link to related conversation:

    • Email to admin: link to admin / edit conversation
    • Email to a customer: link to my account / conversation



  •  11
    Sergio replied

    same for 

    You've received an offer: conversation, conversation email, offer email

  •  1,970
    WebWizards replied

    Hello Sergio,

    Offer emails do have a general link to offers here:


    Regarding conversation/message emails, I think we would like to add this, but this email is quite versatile in B2BKing as it is sent in many different situations. It is not only sent for conversations, but also for example to notify the admin of validation issues, to notify parties of quote requests, as part of B2BKing plugin integrations, etc. it's a general message email.

    Because of that, it is a bit difficult to add this without breaking other functionalities. We will look at it for future updates.

    In the meantime, if you would like, you can directly customize the PHP template of any email in B2BKing, by following the info here: https://woocommerce-b2b-plugin.com/docs/how-to-customize-b2bking-emails/

    Kind regards,